I did the order at least 2 weeks ago and I don' even can track my order.
Of course I still wait for the delivery.
Dawkes Music
Dawkes Music
11 years ago
Thank you for your message, I have traced your order and can confirm that it was despatched to you early last week (the 13th October).
International deliveries do tend to take a little longer and I would expect your order to arrive this week. Please do keep in touch with me and let me know if it doesn't arrive.
matt@dawkes.co.uk
Matt @ Dawkes
Thanks for your recent order and feedback. We do appreciate many players want a set of 3 but we also deal with Repairers and Shops who have specifically asked us to sell by the individual spring, this can be for single orders, or more usually when they buy higher quantities, 50-100 etc at a time. By selling in the individual we can offer everyone whatever variation they want. We try to make it clear that it's one spring by just having one spring pictured and stating in the description they are sold individually. Apologies for any confusion or inconvenience caused.
Many Thanks.
Sam @ Dawkes
I can not understand why do I have to pay VAT?
Because I'm in JAPAN.
Dawkes Music
Dawkes Music
11 years ago
many thanks for your order. The vat is always paid at the point of order if you are purchasing online, this would have shown in your checkout basket, we can however refund that for orders from outside the EU. I will contact you directly to discuss how we arrange that. Apologies for any inconvenience.
Sam @ Dawkes
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dawkes Music is the UK's leading Woodwind & Brass Musical Instrument specialist store, established in 1966. With a range of over 2,000 instruments in stock, the UK's largest on-site Repair workshop and a massive range of Woodwind & Brass accessories and spares there really is nowhere else like it in the UK. Our multi-award winning service ensures the best possible buying experience.