Smooth, efficient service. I would definitely use Dawes again. Thank you.
Grande Digital
Dawes Doors
3 years ago
Good morning --
It was our pleasure madam serving you. Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for sharing your experience after our recent visit and the work completed was to your complete satisfaction.
Have a good day.
Kind Regards,
The Dawes Doors Team
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mrs tomkinson
Feefo Verified
Stoke on Trent
3 years ago
What mrs tomkinson said about Dawes Doors:
Excellent fast service
Called yesterday to see if the could fix my roller shutter garage door which had come off the strap’s at the top and wouldn’t open or shut. By mid morning today it was all fixed. We genuinely...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon --
What a wonderful review. Thats so good to hear that we managed to step in, fix the old door and reassure you that a new one wasn't required. Your feedback will be shared with the team, so thank you so much on their behalf for your kind words and comments - it was an absolute pleasure to serve you.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Dawes Doors Team
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Peter
Feefo Verified
Ely
3 years ago
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What Peter said about Dawes Doors:
Very fast service and now my garage door works. Would happily use again.
One of the cables jumped off the roller at 1400 on bank holiday. Had to cut the other one just to get it closed.
Booked an appointment for the next morning. To be honest not really expecting anyone...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon Peter --
Fantastic that we reached you on the bank holiday and sorted the issue with your garage door in a timely manner. We really appreciate the additional comments for the technician who made the visit to your home.
Finally, thank you also for the image attached to the review, would it be possible to add another image of the garage door after we sorted the problem? thanks in advance.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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mr culling
Feefo Verified
Burton on trent
3 years ago
What mr culling said about Dawes Doors:
Nice and straightforward
Contacted this morning, came out quoted price. Very reasonable? Fixed it straight away.
Would recommend. Very good service
Grande Digital
Dawes Doors
3 years ago
Good afternoon Mr Allen --
Thank you for the five star review after our recent visit. Excellent to hear the process was nice and straightforward and the service received by the technician was to your satisfaction.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
MC
mr culling
3 years ago
It would be nice if they got my surname correct and not off my email.
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Trusted Customer
Feefo Verified
3 years ago
VERY Expensive!!!!!!!!
I couldn’t rate Dawes Doors workmanship but I can on their costs. For a new motor and roller straps and a service would cost me £1800.
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Your feedback will be shared with our management team who will investigate further regarding this quote. Apologies that we were unable to assist on this occasion.
Have a good day sir.
Kind Regards,
The Dawes Doors Team
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Trusted Customer
Feefo Verified
3 years ago
standard of the work carried out is first class.
The Engineer was top class.Very efficient and he carried out out the work which was to a high standard.
Grande Digital
Dawes Doors
3 years ago
Good afternoon sir --
Thats really good to learn that we managed to sort the problem efficiently and the service received met your expectations from the technician who was top class. Thank you from the team for writing a review after your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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Trusted Customer
Feefo Verified
3 years ago
Dawes Doors came out on time but with hardly a glance at the door said it needed a major overhaul, which would cost £970.
Another came came out and in 30 minutes fixed new wires at a cost of £186.
...
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Grande Digital
Dawes Doors
3 years ago
Good afternoon sir --
We are sorry to learn of your experience. However, we have consulted the technician who made the visit to your property. He suggested a completely new gear pack and also advised on the condition of the frame which also had a couple of queries over.
The advise was for more than just wires which have since been done. We would also have been very reluctant to put a warranty on such a repair which would only potentially last such little time which would lead to further issues down the line.
We obviously hope that the repair you have had done holds out, but unfortunately we were not comfortable doing a repair to that standard.
Kind Regards,
The Dawes Doors Team
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Trusted Customer
Feefo Verified
3 years ago
Very good service
Prompt efficient good job
Grande Digital
Dawes Doors
3 years ago
Good afternoon sir --
We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review, so thank you from the team for your positive feedback.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
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Trusted Customer
Feefo Verified
3 years ago
Good service
Good advice and service, office kept me informed throughout.
Pleased with the work carried out.
No hesitation in recommending them.
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you for taking the time to share your experience. Its always great to hear that our team provided excellent customer service keeping you informed throughout. We'll be sure to pass on your feedback. Also, thank you on behalf of the technician who served you.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
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MICHAEL
Feefo Verified
3 years ago
What MICHAEL said about Dawes Doors:
Great service
Turned up when they said they would. Did what they said they would. Engineer a nice chat and great at explaining options. What more can you ask.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Michael --
We are so pleased we were able to complete the work meeting your expectations and the problem got resolved in a timely manner, so thank you for sharing your recent positive experience.
It's really appreciated that you took the time to write a review after the technicians visit.
Kind Regards,
The Dawes Doors Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.