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Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

KEN

Feefo Verified

Glasgow

3 years ago

What KEN said about Dawes Doors:

Fast, efficient and helpful.

Arranged an appointment online and Darren, the engineer, arrived promptly the next working day. Unfortunately he was unable to fix the problem (electronic) but was able to point me in the right...

Grande Digital

Dawes Doors

3 years ago

Good morning Ken -- Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for sharing your experience after our recent visit. Fabulous feedback as well for the technician who made the visit, so thank you on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

myra

Feefo Verified

Cheshire

3 years ago

What myra said about Dawes Doors:

Excellent Service

I called when my automatic garage door failed to work. A technician was organised for the following day. I received a call the following day to say that the Technician would be with me within an...

Grande Digital

Dawes Doors

3 years ago

Good morning Myra -- Excellent to hear we managed to reach you in a timely manner. Your feedback will be shared with the technician who served you. Thank you on his behalf for taking the time to share you experience and writing a review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Feefo Verified

3 years ago

What MR said about Dawes Doors:

Speedy Response. Efficient office staff. Friendly and helpful engineer.

Grande Digital

Dawes Doors

3 years ago

Good morning sir -- It's really appreciated that you took the time to write a review and sharing your positive experience. Excellent and kind words for the team, so thank you on their behalf. The technician will also soon learn of your feedback. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Graham

Feefo Verified

Stanley

3 years ago

What Graham said about Dawes Doors:

Great communication on line and telephone. No call out charge. Was assessed the next day by helpful and friendly engineer. Discovered it was an electrical problem so he couldn't fix but prompted me...

Grande Digital

Dawes Doors

3 years ago

Good morning Graham -- Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors. Great that we were at least able to provide some advise and point you in the right direction. It’s really appreciated you taking the time to share your experience on Feefo so thanks again. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

dot

Feefo Verified

Northallerton, North Yorkshire

3 years ago

What dot said about Dawes Doors:

Very helpful, friendly and professional

Grande Digital

Dawes Doors

3 years ago

Good morning Dot -- It's really appreciated that you took the time to write a review. We are so pleased we were able to meet your expectations after our recent visit. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

MRS FINCH

Feefo Verified

NORWICH

3 years ago

What MRS FINCH said about Dawes Doors:

Quick.Professional.Value

Very prompt service.Phoned afternoon of 15th Dec.Garage door repaired by 3pm next day.Nice friendly man fixed it(Peter).Thought i would be told needed new door but was only a couple of parts so very...

Grande Digital

Dawes Doors

3 years ago

Good morning -- It was our absolute pleasure to serve you madam, thank you for giving us the opportunity. We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door. Have a lovely Christmas and thanks again. Kind Regards, The Dawes Doors Team

FRED

Feefo Verified

3 years ago

What FRED said about Dawes Doors:

Disappointed that there was no guarantee for that charge.

Although your engineer solved the problem without much difficulty. He did that by spraying all the component parts of the garage door with my WD40 and relocating part of the mechanism that was...

Grande Digital

Dawes Doors

3 years ago

Good morning Fred -- We are sorry to learn you were disappointed after our recent visit. There was call out charge on this job, just to clarify. If no parts are used then we just charge for the repair which doesn't come with a guarantee. If you would like to discuss this further a team member will be at hand to assist. Finally, thank you for the kind words for the technician who made the visit. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

peter JOHN hughes

Feefo Verified

RUNCORN

3 years ago

What peter JOHN hughes said about Dawes Doors:

Good service but too expensive

Did the job quickly and efficiently, friendly engineer, but cost far to high for 45 mins work and a poor quality lock/key for the price paid (£300) so I wouldnt use them again if possible

Grande Digital

Dawes Doors

3 years ago

Good morning Pete -- Thank you so much for taking the time to write a review and share your recent experience with Dawes Doors. Great to hear that the technician was friendly and the work completed was done efficiently. We are sorry to learn however you feel the product quality was poor. Your receipt will cover all parts and labour so should anything happen in that period please do let us know. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

engineer very helpful knew what he was talking about up front and honest easy to deal with

Grande Digital

Dawes Doors

3 years ago

Good morning -- Thank you so much for the five star review and your excellent feedback for the technician who visited your property. Its really appreciated by the team for you sharing your positive experience. Enjoy the rest of your day and have a wonderful Christmas and new year. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Would definitely recommend this company.

Excellent service with Rob the fitter knowing exactly what was needed. Door repaired within 30 minutes.

Grande Digital

Dawes Doors

3 years ago

Good morning -- Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who fixed the issue in 30 minutes, so thank you on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

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