Very expensive for a 10 minute job to repair & replace the garage lock. Greased the runners as well but I’ve ended up with grease marks over my garage door which I’m trying to remove. Wouldn’t...
Read more
Grande Digital
Dawes Doors
3 years ago
Good afternoon sir --
We are sorry to learn of your experience on this occasion. Your comments will be shared with the service team who can investigate further regarding the grease marks on the door. Maybe this is WD40 which will come off easily, however, we need to double check this so not to cause another problem as such.
We are only happy when the customer is happy, so please bear with us and we will get back to you.
Kind Regards, The Dawes Doors Team
Trusted Customer
3 years ago
Never came back to me on my complaint and I couldn't get the marks off the garage door. Have now replaced the garage door completely.
Grande Digital
Dawes Doors
3 years ago
.
1
Share
Trusted Customer
Feefo Verified
3 years ago
Friendly team
Quick and reliable service
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Thank you so much for the five star review and your excellent feedback for the team. We appreciate your comments and kind words.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
1
Share
Trusted Customer
Feefo Verified
3 years ago
Excellent Technician
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Your feedback will be shared with the technician who served you. Thank you on his behalf for taking the time to share you experience and writing a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
1
Share
AL
ALAN
Feefo Verified
3 years ago
What ALAN said about Dawes Doors:
Prompt and efficient service, engineer explained everything well
Came out next day and provided an efficient service from call, to inspection quote and complete in 24 hrs including a bank holiday. Can’t really ask for more. Engineer also provided some useful...
Read more
Grande Digital
Dawes Doors
3 years ago
Good afternoon Alan --
Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who made the visit, so thank you on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
1
Share
DA
David
Feefo Verified
3 years ago
What David said about Dawes Doors:
Great service
Excellant, very prompt service. Engineer very knowledgable and happy to spend time imparting knowledge on how to maintain door
Grande Digital
Dawes Doors
3 years ago
Good afternoon David --
Thank you so much for the five star review and your excellent feedback for the team. We appreciate your comments and kind words for the technician who served you.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
1
Share
DA
Dave
Feefo Verified
3 years ago
What Dave said about Dawes Doors:
Quick and professional service, fair pricing
Grande Digital
Dawes Doors
3 years ago
Good afternoon Dave --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Share
Trusted Customer
Feefo Verified
3 years ago
Expensive
Ian the engineer was fantastic but when it came to the price it was so expensive for what they were completing, I didn’t feel £250 for a reset and new remote was fair, I later googled this issue and...
Read more
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
We provided a free survey with no call out charge so the technicians visit only cost you your time as we are happy to provide a quotation without obligation before any work is carried out. We respect your opinion and review, so sorry we were unable assist you on this occasion.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Share
MP
Mr Pitcher
Feefo Verified
BN23
3 years ago
What Mr Pitcher said about Dawes Doors:
The guy who repaired the door was very good . Gave different choices of repair up to full service. Would just say that the people who allocate the work need to be more aware of travel for their...
Read more
Grande Digital
Dawes Doors
3 years ago
Good morning Mr Pitcher --
Thank you for the kind words for the technician who served you. All the technicians live and work in their local area so the travel really should be fairly limited. All the same, we will share your comments with our management team.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
0
Share
BE
BEN
Feefo Verified
3 years ago
What BEN said about Dawes Doors:
Good company to do business with.
Prompt service and the engineer was punctual and very personable.
No negatives.
Grande Digital
Dawes Doors
3 years ago
Good afternoon Ben --
Excellent to hear of the prompt service provided by the technician. We really appreciate the time taken to share your experience after our recent visit.
Have a great day and thanks again.
Kind Regards,
The Dawes Doors Team
0
Share
Trusted Customer
Feefo Verified
3 years ago
They were extremely polite, and efficient.I am delighted with the result
I was amazed that despite my order being just before Christmas, and I was told it may be two weeks into January, they came on December 29th. I would certainly recommend them.
Grande Digital
Dawes Doors
3 years ago
Good afternoon --
Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors. It’s really appreciated you taking the time to share your experience on Feefo.
Enjoy the rest of your day.
Kind Regards,
The Dawes Doors Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are sorry to learn of your experience on this occasion. Your comments will be shared with the service team who can investigate further regarding the grease marks on the door. Maybe this is WD40 which will come off easily, however, we need to double check this so not to cause another problem as such.
We are only happy when the customer is happy, so please bear with us and we will get back to you.
Kind Regards,
The Dawes Doors Team