How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

Trusted Customer

Feefo Verified

3 years ago

Door fixed by a friendly efficient engineer

The garage door at my parents new home would not open (or close). It was fixed by a friendly efficient engineer and now works well. The only reason for a score of 4 instead of 5 was I was...

Grande Digital

Dawes Doors

3 years ago

Good morning -- Firstly thank you so much for your patience and understanding regarding the rearranged appointment. Thank you also for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback for the technician who made the visit, so thank you on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Liam

Feefo Verified

3 years ago

What Liam said about Dawes Doors:

Excellent company! Excellent staff!

Phil was amazing! Really knew his stuff, great guy, was more like a friend fixing my garage than a tradesman. Represented the company very highly. And not once did he try to upsell me in anyway! He...

Grande Digital

Dawes Doors

3 years ago

Good afternoon Liam -- What a wonderful review and amazing comments for the technician who served you. Your feedback will be shared with the team, so thank you so much on their behalf for your kind words - it was an absolute pleasure to serve you. Enjoy the rest of your day and thanks again. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Very honest

Called out as my garage door was in the tilt. Had before so knew it could end in disaster. When the tech checked it out it had self fixed and wasn’t charged despite the call out. Very honest

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Thank you so much for taking the time to write a review and share your recent positive experience with Dawes Doors. Great feedback also for the technician who made the visit, so thank you on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

david

Feefo Verified

3 years ago

What david said about Dawes Doors:

Garage Door

Excellent service and fantastic assistance

Grande Digital

Dawes Doors

3 years ago

Good afternoon David -- You are very welcome, it was our pleasure to assist you. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Amazing customer service, quick response and fixed my garage lock in no time. Very friendly and highly recommended. Even said hi to the dog

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- It's really appreciated that you took the time to write a review and sharing your positive experience. We are so pleased we were able to meet your expectations and it was lovely to meet your dog! Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Jacqueline

Feefo Verified

Chesterfield

3 years ago

What Jacqueline said about Dawes Doors:

No-one arrived although booking was confirmed for one day then the next.

The only reason I gave 1 star was because I couldn't move on with the feedback by giving none

Grande Digital

Dawes Doors

3 years ago

Good afternoon Jacqueline -- We are sorry to learn of your experience on this occasion. Unfortunately from time to time appointments can get rearranged and you should have been kept informed of this. Your comments will be shared with our service team who will look into what happened here, so apologies once again for any inconvenience. Kind Regards, The Dawes Doors Team

KIM

Feefo Verified

3 years ago

What KIM said about Dawes Doors:

Excellent and efficient service

The service was excellent. I called on Thursday and Dan arrived early Friday afternoon to fix the problem. Whilst longer term the mechanism will need replacing in the short term the issue has been...

Grande Digital

Dawes Doors

3 years ago

Good afternoon Kim -- We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

bob

Feefo Verified

3 years ago

What bob said about Dawes Doors:

Vert good but pricy

Grande Digital

Dawes Doors

3 years ago

Good afternoon Bob -- We are really grateful for taking the time to write a review and share your recent experience after our visit. Your feedback will also go back to the technician who resolved the issue with your garage door. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Trusted Customer

Feefo Verified

3 years ago

Super polite and helpful, very quick response time!

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Thank you so much for the five star review and your excellent feedback for the team and technician who served you. We appreciate your comments and kind words, enjoy the rest of your day. Kind Regards, The Dawes Doors Team

David

Feefo Verified

M241wl

3 years ago

What David said about Dawes Doors:

Quick and efficient service

I was able to book my appointment the next day John arrived at the agreed time and carried out the repair quickly and efficiently

Grande Digital

Dawes Doors

3 years ago

Good afternoon David -- Thank you for taking the time to share your experience. Your excellent feedback will be shared with the technician who made the visit to your home, so many thanks on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo