Dawes Doors Reviews

Good afternoon Desmond -- It's really appreciated that you took the time to write a review. We are so pleased we were able to meet your expectations. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

DanK

Good afternoon -- Thank you for taking the time to share your experience. Your excellent feedback will be shared with the technician who made the visit to your home, so many thanks on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

PhilH

Good afternoon Callum -- Thank you so much for the five star review and your excellent feedback for the team and technician who served you. We appreciate your comments and kind words, enjoy the rest of your day. Kind Regards, The Dawes Doors Team

NickG

Good afternoon Simon -- we are sorry to hear of your experience on this occasion. Unfortunately from time to time we have to rearrange appointments due to unforeseen circumstances such as technician annual leave or illness. We have recently gone paperless, so your receipt will be sent via email. We do offer service on Saturdays, so not sure what happened there? Apologies for any inconvenience caused. Please let us know if you have yet to receive your receipt and we can look into this for you. Kind Regards, The Dawes Doors Team

.

Good afternoon -- If we may take wording from our website, this will explain in detail who we are. • With 10 years of experience in the home services market, including garage door repair, installation and automation, we’re perfectly placed to ensure you get the best possible service. • Over this time, we’ve developed a network of garage door engineers that work safely, professionally, and put you, the customer, at the heart of everything they do. • Because we only work with local technicians, they can usually be with you on the same day. Obviously we do complete a significant number of jobs on a weekly basis with a high Feefo score rating and have recently been awarded a Feefo Gold Service Award, which are very proud of. Sorry on this occasion we were unable to assist you. Have a good day. Kind Regards, The Dawes Doors Team

Good afternoon Andy -- Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors as well as the technician who served you. It’s really appreciated you taking the time to share your experience on Feefo. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Good afternoon -- We are always happy to provide a free no obligation quotation after carrying out a full survey with no call out charge, so the only expense to a customer is their time. Generally garage doors (unless a roller door) won't come with a motor which are sold as a separate item. Obviously we complete many jobs across the week and carry a strong score on Feefo from happy customers leaving verified reviews. Great to hear you found the engineer who made the visit was helpful. We respect your opinion and always look to improve our service. We are sorry we were unable to assist you on this occasion but thank you for giving us the opportunity. Kind Regards, The Dawes Doors Team

Good afternoon Geoff -- Thank you for taking the time to share your experience. Your excellent feedback will be shared with the technician who made the visit to your home, so many thanks on his behalf. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Good afternoon Charles -- Great to hear the response time was to your approval. As for the price, we have consulted with the technician who completed the work and it was quite a bit more than just the cable. We did the cones, cables, spindles, a door retention and door re-alignment. Please keep your emailed receipt safe as this will serve as your warranty in the event of anything happening during that period. Thank you for sharing your experience and the review after our recent visit to your property. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Good afternoon Rebecca -- Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors. It’s really appreciated you taking the time to share your experience on Feefo. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

MarkS