Dawes Doors Reviews

Good morning -- It's really appreciated that you took the time to write a review. We are so pleased we were able to meet your expectations providing a friendly and professional service coupled with excellent workmanship. Your kind words will be shared with the technician shortly. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

DanMay

Good morning -- Thank you so much for the five star review. Its really appreciated by the team at Dawes Doors for sharing your experience after our recent. Great to hear also the technician was understanding towards your dogs and we managed to see you on a Saturday. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

SamG

Good morning Paul -- It's really appreciated that you took the time to write a review and sharing your experience. As with all jobs we obviously intend to help and repair where we can and not leave customers disappointed. From time to time unfortunately some garage doors can't be repaired if we are unable to get certain parts, so apologies for any inconvenience on this occasion. Enjoy the rest of your day and thank you for giving us the opportunity. Kind Regards, The Dawes Doors Team

Good morning Bob -- We are sorry to hear this and will consult with the technician who attended the job. However, according to our system we were unable to assist due to an issue with parts. Unfortunately some garage doors we are not able to repair of parts are no longer available etc. We will comment further when more is established but apologies once again for any inconvenience. Have a good day sir. Kind Regards, The Dawes Doors Team

Good morning -- We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Myles

Good morning Colin -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review, so thank you from the team for your positive feedback. Have a great day and thanks again. Kind Regards, The Dawes Doors Team

Vince

Good morning Jamie -- Many thanks for your comments and kind words which will be shared with the team here at Dawes Doors. It’s really appreciated you taking the time to share your experience on Feefo. We hope you have a great day! Kind Regards, The Dawes Doors Team

LeeV

Good afternoon Jule -- Thank you so much for the five star review and your excellent feedback for the team and technician who served you. We appreciate your comments and kind words, enjoy the rest of your day. Kind Regards, The Dawes Doors Team

JohnB

Good evening Mr Strauss -- First and foremost thank you for the kind words for the technician who attended your property. If we may quote from our website regarding who we are: "With 10 years of experience in the home services market, including garage door repair, installation and automation, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of garage door engineers that work safely, professionally, and put you, the customer, at the heart of everything they do. Because we only work with local technicians, they can usually be with you on the same day." As for the price, we always carry out a full survey, then follows a no obligation quotation with no call out charge. We are aways happy to leave the quote with the customer who can then decide to have the work done there and then or shop around for other quotes. Finally, we have recently been awarded the Feefo Gold Service Award for outstanding customer service, completing many jobs on a weekly basis with consistently happy customers as other reviews will read (verified reviews). Your comments will be shared with our service team and the technician who completed the work will also be consulted tomorrow, so please bear with us while we investigate further. Kind Regards, The Dawes Doors Team

We reply to all reviews out of courtesy. It is never our intention to "catch someone out" as you claim. We provide a price with no obligation and no pressure from us for anyone to accept the quote. We have an excellent reputation as other reviews would prove. We are sorry you feel this way but you did have the opportunity to say no. Kind Regards

Good afternoon Stephen -- Excellent to hear we managed to reach you in a timely manner. Your feedback will be shared with the technician who served you. Thank you on his behalf for taking the time to share you experience and writing a review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

DanO