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Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

Trusted Customer

Feefo Verified

3 years ago

Bad

Absolute rip off tried to charge me over £160 saying my electric garage door needed new batteries but then had to be reset on the panel and said that I can’t just change batteries because it won’t...

Grande Digital

Dawes Doors

3 years ago

Good morning -- The technician carried out a full survey and diagnosed the issue. We then provided a no obligation quotation with no call out charge. We are sorry to hear you considered the service bad but obviously great that after we advised the issue you managed to resolve yourself. Kind Regards, The Dawes Doors Team

Feefo Verified

Evesham

3 years ago

What MR said about Dawes Doors:

I would go back to them if I needed similar service - I recommend this serv

The response to our request was timely and provided in a polite, friendly and professional manner. The attending engineer was also very polite and professional. I was very impressed.

Grande Digital

Dawes Doors

3 years ago

Good afternoon -- Thank you for taking the time to write a review and scoring us five stars after our recent visit. It's really appreciated by the team here at Dawes Doors. Enjoy the rest of your day and have a good weekend. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

3 years ago

GaryM

Trusted Customer

Feefo Verified

3 years ago

RIP OFF

Shocking, tried to rip me off for a new garage door motor quoted at £1100 when you can buy online for £320, also turns out I didn't need it, just reprogrammed the old one.

Grande Digital

Dawes Doors

3 years ago

Good morning -- We are sorry to hear of your experience on this occasion. Of course our quote would have been for a full installation including labour with a guarantee provided. Purchasing something online and installing yourself is far different than commissioning a professional technician. Kind Regards, The Dawes Doors Team

glenis

Feefo Verified

Bingham Nottinghamshire

3 years ago

What glenis said about Dawes Doors:

Excellent service

We have just received excellent service from Mick P at Wudhus garage repairs

Grande Digital

Dawes Doors

3 years ago

Good afternoon Glenis -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

3 years ago

MikeP

Trusted Customer

Feefo Verified

3 years ago

Very efficient

Grande Digital

Dawes Doors

3 years ago

Grande Digital

Dawes Doors

3 years ago

RobD

Stephen

Feefo Verified

BRADFORD

3 years ago

What Stephen said about Dawes Doors:

Service good but totally rip off prices

Astronomical price charge working out at £480 an hour for 15 minutes labour and no parts.

Grande Digital

Dawes Doors

3 years ago

Good morning Stephen -- We are sorry to learn of your experience, however having checked our CRM system the price was £120 + VAT. We carried out a full survey and then provided a no obligation quotation with no call out charge, so like with all jobs, customers have the opportunity to accept the quote or decline and shop around should they wish, so the only expense to yourself initially was your time. We don't just charge for time or parts if required. Kind Regards, The Dawes Doors Team

Kenneth

Feefo Verified

3 years ago

What Kenneth said about Dawes Doors:

Very good service quite and easy to book. They come out to suit your availability.

Grande Digital

Dawes Doors

3 years ago

Good afternoon Kenneth -- Thank you for taking the time to write a review and scoring us five stars after our recent visit. It's really appreciated by the team here at Dawes Doors. Enjoy the rest of your day and have a good weekend. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

3 years ago

DanR

Simon Garden

Feefo Verified

Sudbury Suffolk

3 years ago

What Simon Garden said about Dawes Doors:

Excellent service

Call out requested on Tuesday and their engineer Kevin attended at 9am the next day. A quick survey advising what needed to be done, price agreed and job completed within the hour. A brilliant...

Grande Digital

Dawes Doors

3 years ago

Good afternoon Simon -- What a wonderful review. Your feedback will be shared with the team, so thank you so much on their behalf for your kind words and comments - it was an absolute pleasure to serve you. Enjoy the rest of your day and thanks again. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

3 years ago

KevB

Paul

Feefo Verified

Stoke-on-Trent

3 years ago

What Paul said about Dawes Doors:

Same day repair

My garage door broke around 11.30am. By the time I had managed to door down and closed it was 12.20pm before I called for the repair. Around 2.45pm (same day) the door was working again! Very good...

Grande Digital

Dawes Doors

3 years ago

Good afternoon Paul -- We are so pleased we were able to meet your expectations and the problem got resolved in a timely manner on the same day of your initial enquiry. On behalf of the team, thank you for taking the time to write a review and sharing your positive experience. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

3 years ago

ScottP

Trusted Customer

Feefo Verified

3 years ago

Confused about this company

I booked Dawes Doors as I thought they were a local business. The company that turned up was Garage Door Fixed and Home Digital Aerials. The invoice was from Wudhus Ltd. I thought it was very...

Grande Digital

Dawes Doors

3 years ago

Good morning -- Just to clarify, Garage Doors Fixed is just a trading name of Wudhus Ltd, as is Home Digital Services. As for the price, we do always advise on this before any work is carried out, there was also no call out charge. We can't provide a warranty if no parts involved unfortunately. Thank you for giving us the opportunity and we hope you have a great day. Kind Regards, The Dawes Doors Team

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