How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Charles Tyrwhitt Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 290,522 reviews

Trusted Customer

Feefo Verified

17 years ago

The products were delivered in a very timely fashion, especially considering my order was placed…

The products were delivered in a very timely fashion, especially considering my order was placed during the season sale. So far, I've been happy with the fit, appearance, and quality of the products...

Product reviews

Date of purchase: 02/07/2009

Trusted Customer

Feefo Verified

17 years ago

Classic styles, good prices, and a durable stiff collar are why purchasing Charles Tyrwhitt shirts…

Classic styles, good prices, and a durable stiff collar are why purchasing Charles Tyrwhitt shirts and accessories are a 'no-brainer' for well dressed gentlemen. One saves money in the long term by...

Product reviews

Date of purchase: 27/06/2009

Trusted Customer

17 years ago

Average to good product quality but very poor customer service. Clearly trying to make it…

Average to good product quality but very poor customer service. Clearly trying to make it difficult to return items and give customers their proper refunds. The company must be in trouble.

Charles Tyrwhitt (US)

Charles Tyrwhitt

17 years ago

We strive to offer the best in customer service so I am vey disappointed to learn that you feel we have fallen short in this department. All US orders that we send out include a free-post UPS returns label to ensure that you are not charged should you need to send them back to us here in the UK. These labels give the flexibility allowing the parcel to be collected from your home or alternatively being dropped off to the carrier directly, whichever is the more convenient for you. Furthermore, we will always issue a full refund for any item that is returned to us within the guarantee timeframe. We value our customer’s comments very highly indeed so I would certainly welcome your further feedback if you found that any part of the above returns procedure could be improved going forward.

Product reviews

Date of purchase: 02/07/2009

Trusted Customer

Feefo Verified

17 years ago

Good Stuff.

Product reviews

Date of purchase: 02/07/2009

Trusted Customer

Feefo Verified

17 years ago

LOVE, THE SHIRTS, LOVE THE PRICE.I WEAR DRESS SHIRTS EVERYDAY TO WORK AND SEND THEM…

LOVE, THE SHIRTS, LOVE THE PRICE.I WEAR DRESS SHIRTS EVERYDAY TO WORK AND SEND THEM OUT TO BE LAUNDERED I OWN OVER 75 OF YOUR SHIRTS AND THE FIRST IS AS GOOD LOOKING AS THE ONE I JUST PURCHASED.

Product reviews

Date of purchase: 02/07/2009

Trusted Customer

Feefo Verified

17 years ago

They make reasonably priced, quality shirts and support their product with an online presence that…

They make reasonably priced, quality shirts and support their product with an online presence that makes it easy to buy.

Product reviews

Date of purchase: 02/07/2009

Trusted Customer

Feefo Verified

17 years ago

Excellent products, service that is second to none. Outstanding.

Date of purchase: 02/07/2009

Trusted Customer

Feefo Verified

17 years ago

Just two words: Superb services!!!!

Product reviews

Date of purchase: 02/07/2009

Trusted Customer

Feefo Verified

17 years ago

slow delivery, great product

Product reviews

Date of purchase: 02/07/2009

Trusted Customer

Feefo Verified

17 years ago

excellent stylish, durable clothes. excellent service. occassional sales make their clothes affordable. keep up the…

excellent stylish, durable clothes. excellent service. occassional sales make their clothes affordable. keep up the good work of selling English style to us Yanks. I am a very satisfird customer.

Product reviews

Date of purchase: 02/07/2009

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

About Charles Tyrwhitt

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.

Charles Tyrwhitt Reviews

Fine Blue Stripe Slim fit Dress ShirtMore reviews of this product (15)View product website

Southwold Radish & Sky Oxford Mini Spot Woven TieMore reviews of this product (11)View product website

Heme Blue & Sky Edged Club Stripe Woven TieMore reviews of this product (12)View product website

Tristan Lilac Micro Check Non-iron Slim fit Dress ShirtMore reviews of this product (8)View product website

Chilton Royal Blue Stripe Classic Dress ShirtMore reviews of this product (59)View product website

White Marylebone Casual ShirtMore reviews of this product (10)View product website

White & Sky Pindot Squares Marylebone Casual ShirtMore reviews of this product (18)View product website

Grey Multi Stripe Marylebone Casual ShirtMore reviews of this product (4)View product website

Mablethorpe Purple Multi Motif Woven TieMore reviews of this product (12)View product website

Heme Blue & Sky Edged Club Stripe Woven TieMore reviews of this product (12)View product website

Aqua Poplin Classic Dress ShirtMore reviews of this product (3)View product website

Barnby Blue & Pink Check Classic Dress ShirtMore reviews of this product (46)View product website

Barnby Grey & Blue Prince of Wales Check Classic Dress ShirtMore reviews of this product (68)View product website

Dark Grey End On End Classic Dress ShirtMore reviews of this product (58)View product website

Oakley Blue & Purple Fine Stripe Classic Dress ShirtMore reviews of this product (19)View product website

Kilsby Pink Micro Check Slimfit ShirtMore reviews of this product (49)View product website

Dumbleton Lilac Micro Check Non Iron Slim fit Dress ShirtMore reviews of this product (223)View product website

Purple Bubbles Enamel CufflinkMore reviews of this product (13)View product website

Gold & Blue Square Enamel CufflinkMore reviews of this product (5)View product website

Kempston Navy Fine Stripe Classic Dress ShirtMore reviews of this product (49)View product website

Mappleton Sky & Purple Textured Satin Stripe Mogador Handmade Woven TieMore reviews of this product (9)View product website

Heme Blue & Sky Edged Club Stripe Woven TieMore reviews of this product (12)View product website

Mason Blue & Gold Check Classic Dress ShirtMore reviews of this product (151)View product website

Clive Blue Check Classic Dress ShirtMore reviews of this product (48)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?