Merchant Logo

Charles Tyrwhitt Reviews

Rated
Excellent

Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality.

Service
4.6
/5
Product
4.6
/5

5

4

3

2

1

16,430

1,360

649

392

951

19,782

ratings over the past year

Displaying all 275,123 reviews
Trusted Customer
15 years ago
Date of purchase: 30/09/2009
I believe the ordering process was very easy and the product was high quality. Overall, I…
I believe the ordering process was very easy and the product was high quality. Overall, I am very satisfied with my purchase. One thing I do recommend is providing some explanations on the various...

Read all
Product reviews

0
Share
Trusted Customer
15 years ago
Date of purchase: 30/09/2009
Love the product!
0
Share
Trusted Customer
15 years ago
Date of purchase: 30/09/2009
Excellent and prompt service. High quality merchandise.
Product reviews

0
Share
Trusted Customer
15 years ago
Date of purchase: 30/09/2009
quality of shirts and ties is excellent.
Product reviews

0
Share
Trusted Customer
15 years ago
Date of purchase: 30/09/2009
CT is a fantastic company, creating stylish, high-quality products at reasonable prices. CT also provides…
CT is a fantastic company, creating stylish, high-quality products at reasonable prices. CT also provides incredibly good service from start to finish.
0
Share
Trusted Customer
15 years ago
Date of purchase: 30/09/2009
Love their shirts...it's that simple
Product reviews

0
Share
Trusted Customer
15 years ago
Date of purchase: 29/09/2009
Seems like good quality - but it's ridiculous that they do not provide a sleeve…
Seems like good quality - but it's ridiculous that they do not provide a sleeve length 34 with less than a size 16 neck. I am a 15/34 - and my guess is that I am extremely average in this size, there...

Read all
Trusted Customer
15 years ago
Seems like good quality - but it's ridiculous that they do not provide a sleeve length 34 with less than a size 16 neck. I am a 15/34 - and my guess is that I am extremely average in this size, there are many, MANY others exactly the same size. Seems to me that they do not provide the size 34 sleeve in order to force customers to order size 35 and then pony up the extra $10 to have the sleeves shortened by 1 inch - that's not good honest business, that's playing dirty
Merchant Logo
Charles Tyrwhitt (US)
Charles Tyrwhitt
15 years ago
This kind of underhand business is honestly not what we’re about. We have simply found through extensive market research that the vast majority of our returning customers with a collar size of 14” – 15.5” buy 33”, 35” or 37” sleeves. The alteration service we provide is for a minority who require a length other than what our customer base proves to be the average. We feel that the small fee we charge for it is reasonable, especially since a customised shirt can still be returned to us for a full refund if it’s inside the guarantee period. We continually review demand for products and sizing and should we find the demand for your size increasing, we will certainly implement it. This has been done in the past on numerous occasions and in a number of different areas with our products. It’s a shame that this shirt wasn’t to your liking, but we have already received it back and refunded you as requested. Many thanks for your feedback, which will be taken on board and please accept my apologies for the disappointment.
Product reviews

0
Share
Trusted Customer
15 years ago
Date of purchase: 26/09/2009
Good fit, and excellent collars on the shirts. I had pockets added to the shirts…
Good fit, and excellent collars on the shirts. I had pockets added to the shirts and the shirt puckers around the pockets a little bit. I think the pockets could have been a little better.
Product reviews

0
Share
Trusted Customer
15 years ago
Date of purchase: 29/09/2009
Fine company.
Product reviews

0
Share
Trusted Customer
15 years ago
Date of purchase: 29/09/2009
Very easy website to navigate, and extremely swift shipping to U.S. from UK.
0
Share
About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.
Read all
Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Charles Tyrwhitt
Charles Tyrwhitt endeavours to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good measure. Our collection includes everything from dressed-up formal suits to casual shirts, and all the finishing touches you could need. We want every experience of purchasing with us to be a delight; and we believe so strongly in our products that we offer a full six-month guarantee.