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Crystal Ski Holidays Reviews

Service
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ratings over the past year

Crystal Ski Holidays is no longer an active Feefo customer
Displaying all 17,794 reviews
CH
Christopher
1 year ago
Date of purchase: 06/10/2022
What Christopher said about Crystal Ski Holidays:
Very efficient and helpful representative thanks Chris
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Joshua
Crystal Ski Holidays
1 year ago
Hi Chris, Thank you for your kind review. I am glad we could help you; we look forward to welcoming you to the slopes! Thanks Josh Crystal Ski Holidays
Trusted Customer
1 year ago
Date of purchase: 07/10/2022
Great service from Crystal, there was an issue with our booking but it was soon sorted out.
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Dorothy
Crystal Ski Holidays
1 year ago
Hello Thanks for the perfect 5* review It's good to know the issue with your booking was resolved and we can't wait to see you on the slopes soon Thanks again Dorothy
Trusted Customer
1 year ago
Date of purchase: 15/10/2022
Difficult to know until we have completed the holiday but appear ok so far
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Hayley
Crystal Ski Holidays
1 year ago
Hi, Thanks for taking the time to leave your feedback on your experience so far. I'm glad you're happy with the booking service and found everything straight forward. I hope you have a great holiday. Thanks, Hayley. Crystal Ski Holidays.
Trusted Customer
1 year ago
Date of purchase: 24/10/2022
Website is clunky especially with discoing codes and booking larger parties
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Emily
Crystal Ski Holidays
1 year ago
Hi, Thank you for your feedback. We are sorry to see that didn't find the website particularly easy to use, discount codes can be added at the time of booking on the holiday breakdown page. We will pass on your feedback to the relevant teams as we are always looking for ways we can improve. We look forward to welcoming you onto the slopes soon. Thanks Emily
GE
George
1 year ago
Date of purchase: 19/10/2022
What George said about Crystal Ski Holidays:
Quite easy to complete the online booking
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Louise
Crystal Ski Holidays
1 year ago
Hi George, Thank you for taking the time to leave us your 4* review. We're happy to hear that you found our website easy to navigate when completing your booking online. We look forward to welcoming you to the mountain soon. Thanks, Louise Crystal Ski Holidays.
Trusted Customer
1 year ago
Date of purchase: 23/10/2022
Good Website, excellent choice,haven't been on the holiday yet though :-) !
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Louise
Crystal Ski Holidays
1 year ago
Hello, Thank you for taking the time to leave us your 5* review. We're glad to hear that you found our website easy to navigate whilst making your booking and you are happy with the selection of holidays that we offer. We hope you have a fantastic ski trip, and we look forward to welcoming you to slopes soon. Thanks, Louise Crystal Ski Holidays.
AO
Aoife
Tipperary
1 year ago
Date of purchase: 21/10/2022
What Aoife said about Crystal Ski Holidays:
Andrea was amazing, she assisted with my requests and was very efficient and polite throughout the booking process.
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Emily
Crystal Ski Holidays
1 year ago
Hi Aoife, Thank you for taking your time to leave your kind 5* review. I am sure Andrea would appreciate your comments and we will be sure to pass those over to her. We look forward to welcoming you to the slopes soon. Thanks Emily Crystal Ski Holidays
SI
Simon
1 year ago
Date of purchase: 22/10/2022
What Simon said about Crystal Ski Holidays:
Confusing when trying to change to a bigger room. Unclear info on different room sizes. Two of us searched at the same time and seemed to get different results. Much clearer when we called to speak to
...
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Hayley
Crystal Ski Holidays
1 year ago
Hi Simon, Thanks for taking the time to leave your feedback. I'm sorry to hear about your experience online, we'll pass on your feedback to the relevant team. I'm glad you were happy with the service provided over the phone and you were able to get everything booked. I hope you have a great time on the slopes. Thanks, Hayley.
MI
Michael
1 year ago
Date of purchase: 10/10/2022
What Michael said about Crystal Ski Holidays:
So far, the service has been exceptional - easy to book online and navigate the holiday booking portal. We have yet to go holiday - Feb 2023 - however, so far so good!
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Emily
Crystal Ski Holidays
1 year ago
Hi Michael, Thank you for your 5* review, we are glad to see that you found booking your holiday easy to book and to navigate around your booking afterwards. February 2023 will be here in no time, and we look forward to welcoming you to the slopes. Thanks Emily Crystal Ski Holidays
Trusted Customer
1 year ago
Date of purchase: 20/10/2022
On line booking was extremely easy and provided everything that I required for my skiing holiday
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Emily
Crystal Ski Holidays
1 year ago
Hi, Thank you for your 5* review. We are so glad to see that you found booking your next holiday to the slopes easy and were able to find everything you needed. We look forward to welcoming you to the mountain. Thanks Emily Crystal Ski Holidays
About Crystal Ski Holidays
For us, the mountain is everything. We love it as much as you do. Since 1981 we’ve been finding the best places to ski and the most exciting mountains to spend time in. All the favourites are covered like the Alps and the Rockies – but we’ve also found amazing alternative resorts in places like Norway, Bulgaria and Finland. Whatever it is you’re looking for in a ski holiday you’ll find it in one of our 100+ resorts. You’ll also get loads of local tips about the place you’re going to – including non–skiing activities, the best places to eat, weather reports and up–to–the–minute resort news. Feel free to ask us anything while you’re researching where to go and one of our holiday experts will answer – most likely someone who’s working in the resort you’re interested in. You can tap into an even larger ski community on our social media pages too. So with Crystal you can be confident that you’ve found exactly the holiday you want, and you’ll be sure of that before you’ve even packed your goggles.
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St. Mark's Hill, Surbiton, Surrey, KT6 4BH, United Kingdom
Why trust Feefo reviews?

About Crystal Ski Holidays
For us, the mountain is everything. We love it as much as you do. Since 1981 we’ve been finding the best places to ski and the most exciting mountains to spend time in. All the favourites are covered like the Alps and the Rockies – but we’ve also found amazing alternative resorts in places like Norway, Bulgaria and Finland. Whatever it is you’re looking for in a ski holiday you’ll find it in one of our 100+ resorts. You’ll also get loads of local tips about the place you’re going to – including non–skiing activities, the best places to eat, weather reports and up–to–the–minute resort news. Feel free to ask us anything while you’re researching where to go and one of our holiday experts will answer – most likely someone who’s working in the resort you’re interested in. You can tap into an even larger ski community on our social media pages too. So with Crystal you can be confident that you’ve found exactly the holiday you want, and you’ll be sure of that before you’ve even packed your goggles.