Merchant Logo

Crystal Ski Holidays Reviews

Service
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Crystal Ski Holidays is no longer an active Feefo customer
Displaying all 17,794 reviews
AL
Alan
1 year ago
Date of purchase: 20/10/2022
What Alan said about Crystal Ski Holidays:
aalkjlk jl lkj lkj klj
Merchant Logo
Emily
Crystal Ski Holidays
1 year ago
Hi Alan, Thank you for your 5* review. We look forward to seeing you on the slopes soon. Thanks Emily Crystal Ski Holidays
RO
Robert
Hampshire
1 year ago
Date of purchase: 17/10/2022
What Robert said about Crystal Ski Holidays:
Overall one of the easiest ski holiday websites to use.
Merchant Logo
Louise Millard
Crystal Ski Holidays
1 year ago
Hi Robert, Thank you for taking the time to leave us your kind review. We're delighted to hear that you find our website easy to navigate whilst making your booking, and we look forward to welcoming you to the mountain soon. Regards, Louise Crystal Ski Holidays.
CA
Catherine
Haywards Heath
1 year ago
Date of purchase: 19/10/2022
What Catherine said about Crystal Ski Holidays:
I waited 15-20 minutes for phone calls to be answered on all 3 times I called….not good enough! My booking was made with an experienced person who could answer most of my questions, but importantly sh
...
Read all
Merchant Logo
Arlete
Crystal Ski Holidays
1 year ago
Hello Catherine, Thank you for your feedback. We're sorry to hear you had trouble trying to get through to us on the phone. As we are now entered our busy winter season our lines are busier than usual. Please be assured that our team are working hard to get through all calls as quickly as possible and would like to assure you that all your comments have been noted and will be passed back to the relevant teams for further discussion. Many thanks, Arlete
GE
Genevieve
1 year ago
Date of purchase: 17/10/2022
What Genevieve said about Crystal Ski Holidays:
easy site to navigate
Merchant Logo
Arlete
Crystal Ski Holidays
1 year ago
Hello, Thank you for your review. We're happy to hear you found our website easy to navigate, we look forward to welcoming you back to the slopes soon. Many thanks, Arlete
IA
Ian
1 year ago
Date of purchase: 17/10/2022
What Ian said about Crystal Ski Holidays:
Easy to use website - good range of resorts and value for money
Merchant Logo
Arlete
Crystal Ski Holidays
1 year ago
Hello Ian, Thank you for your kind review. We're glad to see that our service has lived up to your expectations and look forward to welcoming you to the mountain soon. Many thanks, Arlete
CL
Claire
1 year ago
Date of purchase: 18/10/2022
What Claire said about Crystal Ski Holidays:
The Web site kept crashing when I tried to pay
Merchant Logo
Hayley
Crystal Ski Holidays
1 year ago
Hi Claire, Thanks for your feedback. I'm sorry to hear about your experience on the website. We're aware this has been happening intermittently and we're looking into getting this resolved. Thanks for your patience and sorry for any inconvenience. I hope you have a great holiday. Thanks, Hayley.
Trusted Customer
1 year ago
Date of purchase: 18/10/2022
They reduced the price of my holiday 3 days after I booked it!
Merchant Logo
Hayley
Crystal Ski Holidays
1 year ago
Hi, Thanks for taking the time to leave your feedback. All of our prices are subject to change and availability, fluctuating based on supply and demand. I'm afraid we can't honour any price changes; prices can increase as well as decrease. I apologise for any inconvenience. I hope despite this you have a great holiday, and we look forward to taking you to the mountains. Thanks, Hayley.
Trusted Customer
1 year ago
Date of purchase: 17/10/2022
I made the booking through the website and have given only two stars because I found the process buggy and awkward. On the first attempt the website fell over at the last (payment) stage. On the seco
...
Read all
Merchant Logo
Hayley
Crystal Ski Holidays
1 year ago
Hi, Thanks for taking the time to leave your feedback. I'm really sorry to hear you were unhappy with the online booking service. I will pass on all your feedback to the relevant team and apologise this was not as easy an experience as we'd hope. Thanks for your patience on the phone and I'm glad a member of the team was able to help you once you got through. At the moment bookings can't be amended online but this will be developed in the future. I hope despite this you have a great holiday, and we look forward to taking you to the slopes. Thanks, Hayley.
IA
Ian
1 year ago
Date of purchase: 17/10/2022
What Ian said about Crystal Ski Holidays:
A very simple and speedy online booking system. The facility to pay a small deposit secures the holiday.
Merchant Logo
Dorothy
Crystal Ski Holidays
1 year ago
Hello Ian Thanks for the perfect 5* review It's great to know you found the system simple and speedy, your comments will be passed to the relevant teams to enjoy Looking forward to seeing you on the slopes soon Dorothy
GL
Glenn
1 year ago
Date of purchase: 17/10/2022
What Glenn said about Crystal Ski Holidays:
As a former customer I received various offers to book for the upcoming season and this helped influence my decision to remain with Crystal.
Merchant Logo
Dorothy
Crystal Ski Holidays
1 year ago
Hello Glenn Thanks for your 5* review, so pleased to hear you were able to take advantage of the booking offers and for your continued support Looking forward to holidaying with you soon Dorothy
About Crystal Ski Holidays
For us, the mountain is everything. We love it as much as you do. Since 1981 we’ve been finding the best places to ski and the most exciting mountains to spend time in. All the favourites are covered like the Alps and the Rockies – but we’ve also found amazing alternative resorts in places like Norway, Bulgaria and Finland. Whatever it is you’re looking for in a ski holiday you’ll find it in one of our 100+ resorts. You’ll also get loads of local tips about the place you’re going to – including non–skiing activities, the best places to eat, weather reports and up–to–the–minute resort news. Feel free to ask us anything while you’re researching where to go and one of our holiday experts will answer – most likely someone who’s working in the resort you’re interested in. You can tap into an even larger ski community on our social media pages too. So with Crystal you can be confident that you’ve found exactly the holiday you want, and you’ll be sure of that before you’ve even packed your goggles.
Read all
St. Mark's Hill, Surbiton, Surrey, KT6 4BH, United Kingdom
Why trust Feefo reviews?

About Crystal Ski Holidays
For us, the mountain is everything. We love it as much as you do. Since 1981 we’ve been finding the best places to ski and the most exciting mountains to spend time in. All the favourites are covered like the Alps and the Rockies – but we’ve also found amazing alternative resorts in places like Norway, Bulgaria and Finland. Whatever it is you’re looking for in a ski holiday you’ll find it in one of our 100+ resorts. You’ll also get loads of local tips about the place you’re going to – including non–skiing activities, the best places to eat, weather reports and up–to–the–minute resort news. Feel free to ask us anything while you’re researching where to go and one of our holiday experts will answer – most likely someone who’s working in the resort you’re interested in. You can tap into an even larger ski community on our social media pages too. So with Crystal you can be confident that you’ve found exactly the holiday you want, and you’ll be sure of that before you’ve even packed your goggles.