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CruiseKings Reviews | Customer Service Reviews for https://www.feefo.com/reviews/cruisekings | Feefo

Displaying all 2,798 reviews

Mr Mumford

Grays Essex

7 years ago

Date of purchase: 22/04/2018

What Mr Mumford said about CruiseKings:

From start to finish I couldn’t have wished for a better rep. Nothing was to much and the final cost of my holiday was brilliant.

Elaine

CruiseKings

7 years ago

Dear Mr Mumford, thank you for taking the time to let us know that you enjoyed Nicola's service. Great to know that we remain competative on price too. Have a lovely holiday.

Elaine Graham

Customer Experience Manager

See full customer review

Trusted Customer

7 years ago

Date of purchase: 02/05/2018

they were very helpful

Elaine

CruiseKings

7 years ago

Thank you for taking the time to let us have your comments.

Elaine Graham

Customer Experience Manager

See full customer review

Mr Finch

Dunfermline

7 years ago

Date of purchase: 03/05/2018

What Mr Finch said about CruiseKings:

Great cruise Travel Agent

First rate. The agent was very knowledgable and quickly sorted out our booking. He went to a lot of trouble to assist us in identifying the extent of the restricted view from our balcony. As it...

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Elaine

CruiseKings

7 years ago

Dear Mr Finch, thank you so much for taking the trouble to give us your feedback. I am glad that you like our service and I will be sure to let Scott read your comments. Enjoy your upgrade and your cruise.

See full customer review

Mrs Keech

Eastbourne

7 years ago

Date of purchase: 17/04/2018

What Mrs Keech said about CruiseKings:

Friendly efficient and knoledgeable

Very helpful, knowledgeable and able to fit my requirements in a very professional friendly manner. Always quick to answer any questions and explained things fully.

Elaine

CruiseKings

7 years ago

Dear Mrs Keech thank you for your lovely feedback. We pride ourselves on our first hand knowledge and expertise. Elizabeth will be delighted to hear your comments.

Elaine Graham
Customer Experience Manager

See full customer review

Mr MacAulay

Aberdeen

7 years ago

Date of purchase: 30/04/2018

What Mr MacAulay said about CruiseKings:

Fantastic service

It was quick & efficent & easy to deal with Trish Smith who is first class.

Elaine

CruiseKings

7 years ago

Thank you for completing our review. It is great to hear that you had such a positive experience with Trish. We look forward to hearing from you soon.

Elaine Graham
Customer Experience Manager

See full customer review

Dr Govender

7 years ago

Date of purchase: 11/04/2018

What Dr Govender said about CruiseKings:

Abby Duncan was amazing!

Abby Duncan was my agent and she was fantastic! Very patient. Not pushy at all. She was always willing to make adjustments to my quote where needed, and sent me constant updates with methodical...

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Elaine

CruiseKings

7 years ago

Dear Dr Govender, thank you for your lovely feedback. I am delighted to hear your comments regarding Abby's service and will share you comments with the full team at CruiseKings.

Elaine Graham

Customer Experience Manager

See full customer review

Trusted Customer

7 years ago

Date of purchase: 27/04/2018

Professional, knowledgeable, polite and friendly.

We were given a fair price with all our queries answered professionally and to our satisfaction. A promised call back was as scheduled and we have complete faith that all aspects of our booking...

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Elaine

CruiseKings

7 years ago

Thank you for taking the time to complete our review. I am pleased to hear that you had such a positive experience booking with us. I will share your comments with your Cruise Expert Vicki. We look forward to hearing from you soon.

Elaine Graham

Customer Experience Manager

See full customer review

Mr Carver

7 years ago

Date of purchase: 23/04/2018

What Mr Carver said about CruiseKings:

Helpful staff

The staff are very helpful and gave us some good advice as it's our first cruise . .

Elaine

CruiseKings

7 years ago

Good afternoon Mr Carver thank you for your review. As a first time cruiser it is very important to us that we give you all of the knowledge and advice required to book the right cruise for you. Should you have any additional questions, please do not hesitate to get in touch. We look forward to hearing about your first cruise experience.

Elaine Graham

Customer Experience Manager

See full customer review

Mr Rowland

Whitley Bay

7 years ago

Date of purchase: 03/05/2018

What Mr Rowland said about CruiseKings:

Looking after the customer

I was recommended and CruiseKings delivered everything I needed including convenient flights and an extra room in Rome to get me back as I wanted.

Elaine

CruiseKings

7 years ago

Dear Mr Rowland thank you for your review. I am delighted to hear that we were able to meet your expectations and look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

See full customer review

Mrs Murray

7 years ago

Date of purchase: 30/04/2018

What Mrs Murray said about CruiseKings:

Special celebration celebrity cruise!

We had great service from Cruise King consultant Valerie, nothing was too much trouble.

Elaine

CruiseKings

7 years ago

Dear Mrs Murray, thank you for your feedback. Valerie will be delighted to hear your comments regarding her service, it is greatly appreciated.

Elaine Graham
Customer Experience Manager

See full customer review

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About CruiseKings

Here at CruiseKings, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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35-37 Carrick Street, 3rd Floor, Ayr, Ayrshire, KA7 1NS, United Kingdom