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Croner Reviews | Customer Service Reviews for https://www.feefo.com/reviews/croner-group-limited | Feefo

Displaying all 4,992 reviews

Trusted Customer

8 years ago

Date of purchase: 16/01/2017

Excellent service by Croner Group Limited

Very good service

Kath Handley

Croner

8 years ago

Many thanks for your feedback, it is much appreciated.

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Trusted Customer

8 years ago

Date of purchase: 18/01/2017

Disappointing

Usually good at responding quickly but this time I got conflicting advice for people who deal with contracts and the payroll advisor

Kath Handley

Croner

8 years ago

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Trusted Customer

8 years ago

Date of purchase: 20/01/2017

Excellent service by Croner Group Limited

Very professional and qualified advice received!

Kath Handley

Croner

8 years ago

Thank you for your feedback. Our experts are always on hand to find you and your business a solution to an issue, and we at Croner are dedicated to helping you get better business outcomes.

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Trusted Customer

8 years ago

Date of purchase: 19/01/2017

The response time was excellent as was the advise given, very precise and c...

The response time was excellent as was the advise given, very precise and clear instructions, we are very pleased with the service.

Kath Handley

Croner

8 years ago

Thank you for your feedback. Client satisfaction is really important to us and we are delighted that you see so much value in the service provided; after all we are dedicated to helping you achieve better business outcomes.

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Trusted Customer

8 years ago

Date of purchase: 19/01/2017

Friendly and Informative

The service was very good. The staff were friendly and informative.

Kath Handley

Croner

8 years ago

Thank you for your feedback. Our experts are always on hand to find you and your business a solution to an issue, and we at Croner are dedicated to helping you get better business outcomes.

See full customer review

Trusted Customer

8 years ago

Date of purchase: 18/01/2017

Helpful and a quick response.

Pritika was very helpful and was able to answer my questions to help me manage my HR issues.

Kath Handley

Croner

8 years ago

It’s always pleasing to read positive comments about the Croner service and thank you for your compliment of Pritika, I will make sure to pass this on.

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Trusted Customer

8 years ago

Date of purchase: 16/01/2017

Whilst the advice to date has been helpful and my contact seems knowledgeab...

Whilst the advice to date has been helpful and my contact seems knowledgeable, the response is slow and I haven't had any response to my most recent email, sent over a week ago. It would be good to...

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Kath Handley

Croner

8 years ago

All feedback we receive is taken on board and used to improve the service and support Croner provide. Only through engaging with our clients can we gain a true reflection. Thank you for raising your issue regarding response times, I have passed this to our Head of Advisory and Legal who will be in touch to discuss further. Please accept our apologies and be assured we are dedicated to ensuring prompt and pragmatic advice at all times.

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Trusted Customer

8 years ago

Date of purchase: 20/01/2017

Excellent

Responsive with good sound advice, which is what we need. It's no good subscribing to a consultancy service who don't get back to you for days. We have no HR support internally and rely on Croners to...

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Kath Handley

Croner

8 years ago

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Trusted Customer

8 years ago

Date of purchase: 16/01/2017

Great support that brought about a swift and satisfactory conclusion.

The communication, information and assistance were first class.

Kath Handley

Croner

8 years ago

Our experts are on hand to find you a solution to your issue, allowing you to concentrate on the day to day running of your business. We are the professional’s choice and dedicated to helping you get better business outcomes. Many thanks for your feedback it is much appreciated.

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Trusted Customer

8 years ago

Date of purchase: 19/01/2017

Redudancy and Settlement Agreement

Great support and advice, the advisors were knowledgeable and could understand the business drivers / frustrations

Kath Handley

Croner

8 years ago

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About Croner

Croner has over 80 years experience in HR management, reward and health and safety. As one of the most experienced and respected specialists in the business, you can rely on us to help you manage your people and responsibilities more efficiently and effectively. Our professionally qualified HR consultants are more than just a mine of legal knowledge; their understanding of your business ensures they are always practical and commercially focused.

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0800 880 7243

Croner House, Wheatfield Way, Hinckley, Leicestershire, LE10 1YG, United Kingdom