Thank you for your review. We really do appreciate you taking the time to provide us with feedback. This feedback request was purely an opportunity to leave a review, if you wanted, on how easy you found buying insurance from us. To hopefully provide you with some reassurance, last year we settled over 97% of all claims reported into us and even won the Best Insurer Award at the 2023 Modern Claims Awards for our response to client claims. Whilst we hope you wont ever need to make a claim against your policy, we always remain on hand to support and assist should something happen in the future. Following settlement of a claim, you will also be offered another chance to leave us a review. Happy flying!