How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cove Insurance Reviews

https://www.coveinsurance.co.nz

EXCEPTIONAL

Insurance. Simple.

Service

4.7

/5

5

4

3

2

1

227

67

4

2

0

300

ratings over the past year

Displaying all 1,898 reviews

RG

Rex G

Feefo Verified

Napier

6 years ago

What Rex G said about Cove Insurance:

Hassle Free

Easy to sort out your insurance needs. Hassle free to get a policy and to update it when needed.

0

Trusted Customer

Feefo Verified

6 years ago

personal phone contact very important and very accessible

It was so good to call and have Sonya answer the phone and give very personable great service. Long may it continue when your company grows.

0

Trusted Customer

Feefo Verified

6 years ago

excellent, thorough service

Prompt replies to all communication and a phone call within 5 minutes of request. The operator was very knowledgeable about the services required.

0

Trusted Customer

Feefo Verified

6 years ago

Easy straight forward to deal with, credit card payment and the best value for money I could find

0

Trusted Customer

Feefo Verified

6 years ago

too good

recommend and buy again

0

DF

David Fransen

Feefo Verified

6 years ago

What David Fransen said about Cove Insurance:

Well done Cove

Was followed up after an initial enquire and sent through all details required to get the insurance at a brilliant price. Really happy with the service received

0

Trusted Customer

Feefo Verified

6 years ago

Great fast and easy service. I had no insurance and urgently needed to get this done. Thank you for the easy insurance process...It's so easy. ..And customer service was very efficient and fast.

0

ES

Esther Smith

Feefo Verified

6 years ago

What Esther Smith said about Cove Insurance:

Kind friendly service. Quick and efficient. Respectful of, and sensitive towards, personal circumstance.

0

PH

Phil Hone

Feefo Verified

Trentham

6 years ago

What Phil Hone said about Cove Insurance:

Uncomplicated

0

Trusted Customer

Feefo Verified

6 years ago

So far it's good. Easy on-line quote process and clear T&C and policy. When I needed minor clarification, staff helped me through on-line chat. Very reasonable premium too.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo