I wanted to add two more people to my original booking. There was to be a £50 charge for this per person in spite of the addition being made within about 10 days of the original (from memory)....
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Cass
Contours Holidays
1 year ago
We regret that bit of awkwardness but we're glad to hear your walk went well regardless. Thank you for writing a review!
Product reviews
Cass
Contours Holidays
1 year ago
We're so pleased to hear this holiday went well, and we'll certainly keep your suggestion about a one-page summary in mind when we next revise the Holiday Pack.
Regarding dog-friendly special holidays along the other sections of the SWCP, we highly recommend you contact customer service directly with this kind of request, either by phone or email, to nail down the specific parts you'd like to walk. We would have to look into this in-depth to see if it's possible; dog-friendliness is down to the availability of transport as well as accommodation, plus sometimes the difficulty of the trail for little paws, so it may not be quite as straightforward as it sounds! but we do love getting dogs out on our walks, so we can certainly look into it for you.
Thanks again for leaving a review!
Answered all our questions before booking the holiday. Hotel, taxi, baggage transport problem free
Cass
Contours Holidays
1 year ago
We're glad to hear that. Thanks for writing a review!
Product reviews
Cass
Contours Holidays
1 year ago
Thank you for your thorough feedback on your holiday. We regret that some of the hotels weren't quite up to scratch and would love any extra details you have to give on that - our in-depth feedback form is available on our website via the Members Area.
Service from Contours was excellent, great to get the guide book, maps and downloadable gpx routes.
Cass
Contours Holidays
1 year ago
Thank you for leaving a review! We're so glad to hear that.
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Cass
Contours Holidays
1 year ago
We're sorry the weather wasn't on side throughout, but it's great to hear you enjoyed the route on the whole! Thanks for leaving a review and sharing your great snap.
Date of purchase: 17/11/2024
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Michael Dodd
Feefo Verified
Petersfield
1 year ago
What Michael Dodd said about Contours Holidays:
Service ok accommodation booked awful
Cass
Contours Holidays
1 year ago
We're very sorry you had a disappointing holiday with us. We'd appreciate it hugely if you could let us know more about your experience via the in-depth feedback form available on our website via the Members Area so we can assess accordingly. In the meantime, thank you very much for the feedback you have already provided.
Product reviews
Cass
Contours Holidays
1 year ago
We're very sorry the accommodation we provided did not live up to expectations. If you'd be willing to provide specifics via our in-depth feedback form, we'd be very appreciative. Thank you very much for writing a review.
Well-organised, friendly and helpful. Sent messages to hosts about forgotten sticks and water-bottles (even on a Sunday)
Cass
Contours Holidays
1 year ago
We're pleased our out-of-hours service worked well for you and that your walk went wonderfully! Thank you for writing a review.
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Cass
Contours Holidays
1 year ago
The views from Offa's Dyke look pretty atmospheric in that shot! Thank you for sharing it. We're thrilled to hear you had a great time on this challenging trail.
The accommodations, luggage transfer and trip packs were all excellent. My only complaint, as in the past, is because we are from Canada, we can’t get our trip packs until the night before we start...
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Cass
Contours Holidays
1 year ago
Thank you for writing a review and for your feedback on our international postage, which we're still working to improve. We're pleased to hear all moving parts of your tour went well and that you enjoyed the Dales.
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Cass
Contours Holidays
1 year ago
Thank you very much for the recommendation and for trusting us with multiple walks, especially this new Contours-exclusive trail. We can't say the twin-centre format was created with bad weather in mind, but we're glad it worked well in unfortunately wet circumstances, and that your accommodations were enjoyable.
We're so glad to hear that. Thanks for leaving a review!
Product reviews
Cass
Contours Holidays
1 year ago
Thank you for your feedback on your accommodations! If you'd like to give us any extra details about any of those, and the Black Bull in particular, our in-depth feedback form is included in your Holiday Pack and on our website under the Members Area.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.