We had an emergency cancellation of two of our three travelers on this last trip. I called and asked the helper to cancel the unused rooms. I did not receive confirmation of that effort, although I...
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Melody
Contours Holidays
1 day ago
Thank you for taking the time to leave a review Jay. If you haven't already done so, please fill in your holiday feedback form (accessible via our members area and included in your holiday pack) and we can investigate these communication issues in detail for you. Otherwise, we're glad to hear you enjoyed your holiday. :)
Contours service was excellent.
From the waterproof map to all the hotel bookings.
Whenever we said we were with Contours peopled snapped to attention and provided excellent service.
Well organized holiday. Good communication. But would have loved to receive the maps and guidebook by mail at home before setting off on our tour instead of on the eve of the tour.
Melody
Contours Holidays
1 day ago
Thank you for taking the time to leave a review for us. Posting holiday packs in advance to overseas customers is always a bit tricky, and it is something that we frequently review in the hopes we can offer this service again; for now however, we have found sending the pack to the first night accommodation to be the surest way of getting it to you safely (we will always send you the digital tour pack in advance, of course).
Product reviews
Melody
Contours Holidays
1 day ago
Thank you for taking the time to leave this feedback for us. We shall pass your concerns on to the Customer Services team to investigate. Please also fill in your holiday feedback form (if you haven't already done so) so we can investigate any issues thoroughly.
Date of purchase: 02/02/2026
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Michael Gimblett
Feefo Verified
GBR
5 days ago
What Michael Gimblett said about Contours Holidays:
Please see above.
Melody
Contours Holidays
1 day ago
Perfect, we're delighted to hear you had a great holiday!
Product reviews
Melody
Contours Holidays
1 day ago
Perfect, we're delighted to hear you had a great holiday!
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.