When we managed to speak to our lawyer she was lovely but it was virtually impossible to do that and the communication channels were poor.
At one point I actually thought something had happened to...
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Zoe
Connells Home Conveyancing
11 months ago
Thank you for your feedback. We're glad to hear you found your lawyer helpful when you connected, but we’re sorry to learn about the communication issues and portal difficulties you experienced. We take this seriously and will review your comments to help improve our processes and client experience moving forward.
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Mr Jess Howard
Feefo Verified
Taunton
11 months ago
What Mr Jess Howard said about Connells Home Conveyancing:
5 stars thanks to Lloyd
Lloyd was the exact opposite of many negative solicitor stereotypes. He responded promptly to all communications, was helpful, and dealt with any queries expertly. Would highly recommend.
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Mrs Pauline Gill
Feefo Verified
Aberdeen
11 months ago
What Mrs Pauline Gill said about Connells Home Conveyancing:
Bad service
Really bad service, no communication and never updated me and left me for 6 months without communicating. Terrible service.
I would not recommend Connells at Amesbury at all the manager …. Very...
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Zoe
Connells Home Conveyancing
11 months ago
Thank you for your feedback. We're very sorry to hear about your experience and take your concerns seriously. We will pass this feedback over to relevant teams so they can investigate this properly and work to address the issues you've raised.
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MS
Mr Lukasz Surma
Feefo Verified
Clifton
11 months ago
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Mr Mark Turton
Feefo Verified
Milton Keynes
11 months ago
What Mr Mark Turton said about Connells Home Conveyancing:
jess
Jess was just great kept me fully updated and thanks for all her help, i am now writing this review in my new home and just wanted to thank jess for all your help
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Trusted Customer
Feefo Verified
11 months ago
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Miss Shannon
Feefo Verified
Canterbury
11 months ago
What Miss Shannon said about Connells Home Conveyancing:
Amazing
Joseph Whitmore from Connells gave us fantastic service. Every time I would worry or panic joseph would give such good advise and support to get us through. Buying a house with the help of Connells...
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Trusted Customer
Feefo Verified
11 months ago
House move support
Not as much verbal dialogue as we would have preferred with majority of communication being by email.
However all bases and aspects covered very well and excellent support and engagement when the...
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Mr Ian Smith
Feefo Verified
Shropshire
11 months ago
What Mr Ian Smith said about Connells Home Conveyancing:
Vicky Chuter, highly recommended
Vicky Chuter was highly professional, courteous and efficient throughout the purchase of our cottage in Shropshire.
She kept us informed and up to date, at every stage of the process, and her advice...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.