not happy, we were mislead on the price and over charged by £600. We repeatedly asked Kasim for an explanation and were robbed off or ignored. This still hasn’t been rectified or even explained.
We...
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Zoe
Connells Home Conveyancing
7 months ago
Thank you for your feedback.
We’re sorry to hear that your experience fell short of expectations and we regret any confusion caused. Your comments will be shared with the firm and we will ask them to contact you to discuss this further.
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Trusted Customer
Feefo Verified
7 months ago
Worst service I ever received.
Appalling service! Always took a long time to reply emails. When phoning the direct line of the solicitor concerned, no-one answered. When leaving message to ring back, she never phoned back.
...
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Zoe
Connells Home Conveyancing
7 months ago
We’re very sorry to hear about the difficulties you faced and apologise for the delays and poor communication. This is not the experience we aim to provide. We appreciate your feedback and are committed to improving service. We'll pass your feedback over to the law firm in question and ask that they review your file.
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Trusted Customer
Feefo Verified
7 months ago
Happy Chappie
The whole experience was good
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Trusted Customer
Feefo Verified
7 months ago
Always available
Although my experience was a long drawn out conveyancing connells conveyancing kept me updated and were always at the end of a phone for my enquiries
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MA
Mr Shafiu Hamed Amodu
Feefo Verified
GBR
7 months ago
What Mr Shafiu Hamed Amodu said about Connells Home Conveyancing:
Good service delivered by Carwyn
Very excellent service from Carwyn. He and his team had done wonderfully well.
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Trusted Customer
Feefo Verified
7 months ago
Unfortunately, I found great difficulty in dealing with persons that I was unable to meet. The continuous reliance of a computer link, when my knowledge of this type of contact was restricting, did...
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MG
Mrs Jennifer Goldie
Feefo Verified
GBR
7 months ago
What Mrs Jennifer Goldie said about Connells Home Conveyancing:
Great service always easy to get hold of
Sarah, who was our main contact was excellent, having never purchased a house as part of a chain before we had lots of questions, and Sarah was always easy to get hold of, returned calls and emails....
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MA
Miss Lauren Alexander
Feefo Verified
GBR
7 months ago
What Miss Lauren Alexander said about Connells Home Conveyancing:
Krita Vaghela, amazing at her job!
Krita was absolutely fantastic from start to finish. She was always on hand to answer any questions and ease our minds about anything that came up with our first house purchase. I would recommend her...
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Trusted Customer
Feefo Verified
7 months ago
Poor
I did not receive updates from my solicitor unless I actively followed up. The solicitor also asserted that she had sent me forms to complete and return, but I only received them after I mentioned...
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Zoe
Connells Home Conveyancing
7 months ago
We’re sorry for the lack of proactive updates and the delay in sending your forms. Your feedback is important, and we’ll forward your comments to the firm so that they can review internally. Thank you for sharing.
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MC
Mrs Dionne Chamberlain
Feefo Verified
GBR
7 months ago
What Mrs Dionne Chamberlain said about Connells Home Conveyancing:
Thorough and professional!
I believe he was thorough and provided valuable information to make an educated decision. I loved that they work within the tight window I had to speed up the process. I would recommend them anytime.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.