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Condor Ferries Reviews

Rated
Excellent
Service
4.4
/5

5

4

3

2

1

605

385

62

18

33

1,103

ratings over the past year

Condor Ferries is no longer an active Feefo customer
Displaying all 4,571 reviews
Trusted Customer
4 years ago
Date of purchase: 17/08/2020
Given the Covid situation the service was good and well managed
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Carol
Condor Ferries
4 years ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries
Trusted Customer
4 years ago
Date of purchase: 15/08/2020
On time, friendly, well organised.
On time, friendly, well organised.
Trusted Customer
4 years ago
Date of purchase: 17/08/2020
I observed a man in a family group seated facing opposite me in the next row not wearing a face cover. He wasn’t eating or drinking. He sneezed twice during this time making no effort to mitigate...

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Carol
Condor Ferries
4 years ago
Thank you for sharing your feedback with us. We would like to assure you that the point you have made will be taken on board and used as an opportunity to improve our service for the future.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries
Trusted Customer
4 years ago
Date of purchase: 17/08/2020
Thank you Condor for allowing us to travel again
The staff were very welcoming and they were constantly cleaning everywhere and ensuring everyone was wearing a mask and when we were late they kindly gave us free drinks and chocolate which was so...

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Carol
Condor Ferries
4 years ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries
PA
Patel
4 years ago
Date of purchase: 15/08/2020
What Patel said about Condor Ferries:
Our ferry was delayed due to bad weather and Kyle Verschuur sorted the return out swiftly for us to return back in time for work
Trusted Customer
4 years ago
Date of purchase: 17/08/2020
Hats off to Condor for really excellent service in truly difficult times. Cheery and faultless service, even the short wait for the COVID test was managed well.
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Carol
Condor Ferries
4 years ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries
Trusted Customer
4 years ago
Date of purchase: 17/08/2020
Excellent trip from Jersey to Poole
Bearing in mind the current effects of the Covid Virus, the Rapide did a splendid job in taking us from Jersey to Poole. The loading and unloading was very well organised and the crew vigilant on...

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Carol
Condor Ferries
4 years ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries
Trusted Customer
4 years ago
Date of purchase: 17/08/2020
Very efficient social distancing.
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Carol
Condor Ferries
4 years ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries
Trusted Customer
4 years ago
Date of purchase: 15/08/2020
Very organised and felt COVID safe.
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Carol
Condor Ferries
4 years ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries
Trusted Customer
4 years ago
Date of purchase: 14/08/2020
Good Sailing
Very good sailing over to UK; staff excellent as usual. Our seats were a bit too close together and we both experienced cramp. Other than that a most satisfactory journey.
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Carol
Condor Ferries
4 years ago
Thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries
About Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom
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About Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.