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Condor Ferries Reviews | Customer Service Reviews for https://www.feefo.com/reviews/condor-ferries | Feefo

Displaying all 4,571 reviews

Michaela

Megrit

4 years ago

Date of purchase: 14/08/2020

What Michaela said about Condor Ferries:

Amazing Condor Team

I am a Frequent Traveller with Condor and I know the difficulties for the Company in the past and present time . They all doing the best and I am thankful.

Carol

Condor Ferries

4 years ago

Thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries

Michaela

4 years ago

I look forward to my future crossings and will support Condor ferries so much I can . Merci

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Trusted Customer

4 years ago

Date of purchase: 17/08/2020

Very good social distancing. Felt safe.

Carol

Condor Ferries

4 years ago

Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries

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Mr Hall

Nether Wallop

4 years ago

Date of purchase: 15/08/2020

What Mr Hall said about Condor Ferries:

Wonderful friendly service

Everybody was very friendly and helpful. A very easy journey

Carol

Condor Ferries

4 years ago

Thank you for sharing your feedback with us and we are delighted that you enjoyed your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries

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Trusted Customer

4 years ago

Date of purchase: 15/08/2020

Could not fault them

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Trusted Customer

4 years ago

Date of purchase: 14/08/2020

Great to be able to travel on the ferries again

Great efforts on social distancing onboard and all staff very polite and informative.

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Mr Adam

4 years ago

Date of purchase: 14/08/2020

What Mr Adam said about Condor Ferries:

Gutes Preis-Leistungsverhältnis für die Überfahrt von Poole nach Jersey. Komfortable Sitzgelegenheiten. Gutes Verpflegungsangebot.

Carol

Condor Ferries

4 years ago

Vielen Dank für Ihr Feedback und wir freuen uns, dass Sie Ihre Überfahrt mit uns genossen haben.Wir freuen uns, Sie in naher Zukunft wieder an Bord begrüßen zu dürfen.Herzliche Grüße, Condor Ferries(Google translate)

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Trusted Customer

4 years ago

Date of purchase: 17/08/2020

Best and friendliest customer service as always!

The staff were so helpful as always and really friendly. The only slightly confusing point was I had two emails before boarding telling me we would be able to have breakfast delivered to our cabin...

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Carol

Condor Ferries

4 years ago

Thank you for sharing your feedback with us. We would like to assure you that the point you have made will be taken on board and used as an opportunity to improve our service for the future. We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries

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Mr Aioanei

4 years ago

Date of purchase: 15/08/2020

What Mr Aioanei said about Condor Ferries:

Fast and prompt service, COVID proof measures enforced and respected

The customer service team onboard was kind enough to ****** us to check on our cat in the car that sometimes gets a bit stressed when traveling.

Carol

Condor Ferries

4 years ago

Mr Aioanei, thank you for sharing your feedback with us and we are delighted that you enjoyed our service on your crossing with us.We look forward to welcoming you back onboard in the near future.Kind regards, Condor Ferries

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Mr Smith

4 years ago

Date of purchase: 17/08/2020

What Mr Smith said about Condor Ferries:

very poor service.

we arrived into poole 2hrs late Monday evening.i had calculated that it would takel2 and a half hrs to drive home to Hertfordshire on my motorbike after spending the week with my daughter in...

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Carol

Condor Ferries

4 years ago

Thank you for sharing your feedback with us and we are sorry that you feel this way.We have looked into your booking and can see that on this date your sailing was delayed by 2 hours in relation to a technical matter en route.We are sorry that you were inconvenienced and if you would like to contact our customer relations team at customer.relations@condorferries.co.uk with the details of your sailing they will be able to advise on compensation available to you, in line with EU Passenger Rights Regulation 1177/2010.Kind regardsCondor Ferries

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Miss Perrogon

4 years ago

Date of purchase: 15/08/2020

What Miss Perrogon said about Condor Ferries:

Super

L’enregistrement, le personnel à la réservation était charmant, pas d’attente, impeccable

Carol

Condor Ferries

4 years ago

Merci de partager vos commentaires avec nous et nous sommes ravis que vous ayez apprécié notre service lors de votre traversée avec nous.Nous sommes impatients de vous accueillir de nouveau à bord dans un proche avenir. Cordialement, Condor Ferries (Google Translate)

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About Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

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01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom