Good prices & products. Delivery a bit erratic and never have had the pre-delivery call I tick the box for.
Coals2U
Coals2U
10 years ago
We’re sorry to hear that your deliveries have been erratic. We’re currently working to improve our delivery service and communications, and hope that we’ll be able to better meet your expectations next time. Thank you for taking the time to leave your feedback – your thoughts are really important to us.
Warm Regards
Rebekah
Please accept our apologies for your waiting time. We’re currently working to improve our delivery times and communication, especially in colder months where it’s important for you to receive your fuel as soon as possible. Thank you for taking the time to leave your feedback. We hope to meet your expectations next time.
Warm Regards
Rebekah
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.