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CNG Reviews

https://www.cngltd.co.uk/

Service

ratings over the past year

Displaying all 459 reviews

Nadia U

3 years ago

Date of purchase: 05/08/2021

What Nadia U said about CNG:

Was very polite and understanding and very helpful

Cath

CNG

3 years ago

Thanks so much for this lovely feedback, I will pass it on to the person you spoke to.

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Tina -

3 years ago

Date of purchase: 03/08/2021

What Tina - said about CNG:

Speedy resolve

Polite - query resolved straight away - thank you!

Shell

CNG

3 years ago

Thank you for the lovely feedback.

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Esther Beaumont

3 years ago

Date of purchase: 30/07/2021

What Esther Beaumont said about CNG:

Very friendly and helpful to Help me about the enquiry and question.

Professional, friendly and very helpful. Strong recommend to cooperate with CNG. Great value.

Shell

CNG

3 years ago

Thank you for the lovely feedback.

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Peter M

3 years ago

Date of purchase: 27/07/2021

What Peter M said about CNG:

Good Customer Service

Once phone agent was available issue was resolved swiftly

Shell

CNG

3 years ago

Thank you for the good feed back, it makes our day when we receive it.

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Trusted Customer

3 years ago

Date of purchase: 26/07/2021

Rather unhelpful

Very unhelpful

Shell

CNG

3 years ago

Good morning, sorry to hear you feel we are unhelpful. So we can make sure we train our team to a high standard could you give me more information of why you thought we were unhelpful. please reply to mlane@cngltd.co.uk Many thanks Michelle

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Trusted Customer

3 years ago

Date of purchase: 19/07/2021

Answer the phone more often, work outside of "office hours"

Cath

CNG

3 years ago

Thanks for your feedback, I'm sorry you have been struggling to get through to us. I've sent you an email today.

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Trusted Customer

3 years ago

Date of purchase: 20/07/2021

CNG Website - downloading of monthly invoices. Often these are not shown on the site and you have to be contacted by phone.

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Trusted Customer

3 years ago

Date of purchase: 20/07/2021

Don’t panic if you have a higher bill,CNG will stop debit and check

Excellent ! We accidentally sent the wrong reading which meant our bill was 100x more than it should be. CNG stopped the direct debit before I had contacted them and I just sent them a photo of the...

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Cath

CNG

3 years ago

Thanks so much for your feedback, it's really good to hear.

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Trusted Customer

3 years ago

Date of purchase: 19/07/2021