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Citibond Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/citibond-travel-london | Feefo

Displaying all 1,765 reviews

Trusted Customer

9 months ago

Date of purchase: 12/04/2024

We always find all our bookings done via Daljeet handled so professionally.

You have a great individual in Daljeet. He is super

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Trusted Customer

9 months ago

Date of purchase: 05/06/2024

Torchering Holiday.

The croatian holiday was a torchering holiday. We did not get any lunch break and we were not allowed to eat any food in the coach. Food was terrible except Indian. Each day we checked into the...

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Huseyin Gul

Citibond Travel

9 months ago

Thank you for your feedback. We’re sorry for any inconvenience caused. Our team will reach out to you to gather more details and address your concerns directly.

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Steve Barnes

London

9 months ago

Date of purchase: 31/08/2024

What Steve Barnes said about Citibond Travel:

Great experience dealing with Citibond, they met all my expectations 🤗

From the moment I made the initial enquiry, the customer service was excellent. I was looking at various options that I wanted and every step of the way I was given these and at a very quick turn...

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Sangeeta Dhiresh Barot

Leicester

9 months ago

Date of purchase: 07/06/2024

What Sangeeta Dhiresh Barot said about Citibond Travel:

Seetal lad who explained by booking the package holiday

The service that was provided was excellent and was thoroughly explained to me I would definitely recommend

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Trusted Customer

9 months ago

Date of purchase: 05/06/2024

Non-relaxing trip to Croatia

This experience was not like a holiday, but instead it was incredibly strict and overpacked. Despite being elderly, we were not allowed to have snacks on the coach or take breaks which we needed. We...

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Huseyin Gul

Citibond Travel

9 months ago

Thank you for your feedback. We’re sorry for any inconvenience caused. Our team will reach out to you to gather more details and address your concerns directly.

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Jeetendra Patel

London

9 months ago

Date of purchase: 05/06/2024

What Jeetendra Patel said about Citibond Travel:

Unsafe, uncompromising and poorly scheduled itinerary.

The company sold the holiday package with one zoom meeting but thereafter it was left to service provider in Croatia and they hoped everything will be alright without detailed checks. As majority of...

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Huseyin Gul

Citibond Travel

9 months ago

Thank you for your feedback. We’re sorry for any inconvenience caused. Our team will reach out to you to gather more details and address your concerns directly.

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Trusted Customer

9 months ago

Date of purchase: 30/04/2024

Driver did not come to hotel for drop off to airport. Did not inform about travel tax or deposit in hotel. Waited 2 hours in hotel for check in.

Huseyin Gul

Citibond Travel

9 months ago

Thank you for your feedback. We’re sorry for any inconvenience caused. Our team will reach out to you to gather more details and address your concerns directly.

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Trusted Customer

10 months ago

Date of purchase: 25/06/2024

Fai Inbunrod is the person at Citibond who sorts out all my travel requests. She is professional, friendly and she is the reason why I recommend Citibond

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Trusted Customer

10 months ago

Date of purchase: 03/06/2024

Exceptional customer service

Exceptional service as always - especially by Alpa and Venus. Goes above and beyond. Time and efforts are appreciated.

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Trusted Customer

10 months ago

Date of purchase: 07/05/2024

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About Citibond Travel

Citibond Travel established in 1974 with offices in London, Stanmore and Leicester have served the travelling community with dedication and professionalism. Citibond travel is your one stop agent for tailor made holidays to worldwide destinations, flights, hotels, escorted tours, luxury holidays, honeymoon and many more.

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0208 206 2500

28-29 Lowther Road, Freetrade House, Stanmore, Greater London, HA7 1EP, United Kingdom