Thank you for your feedback. We're sorry to hear that the shoes were not the right fit for you. We appreciate you giving them a try and hope you'll find something more suitable from our range in the future.
Very good. Very informative as to when I might receive my order
Product reviews
Date of purchase: 05/09/2026
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Mrs Jeanne Connolly
Feefo Verified
5 days ago
What Mrs Jeanne Connolly said about Chums:
Never had any problems before.
Product reviews
Rachel
Chums
2 days ago
Thank you for taking the time to share your experience. We're sorry to hear that the first pair arrived damaged and that the replacement pair was not the wide fit you were expecting. We understand how disappointing this must have been. Thank you for returning both items, and we appreciate your feedback as it helps us monitor the quality and consistency of our products. We hope we'll have the opportunity to provide you with a better experience in the future.
Very good service and prompt delivery. I'm pleased to see that you use EVRI for your deliveries, our local EVRI service in this area is excellent. You really can't ask for anything more.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.