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Chums Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chums | Feefo

Displaying all 126,450 reviews

Trusted Customer

11 years ago

Date of purchase: 14/08/2013

Always had a good response both on line and phone. Deliveries have been within a few…

Always had a good response both on line and phone. Deliveries have been within a few days, very good.

Chums

11 years ago

Fantastic to hear you are so pleased with both the slippers and the service. Your feedback is greatly appreciated.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 08/08/2013

Good value and speedy service usually.

Chums

11 years ago

Great feedback thanks. I have looked into your account and can see a refund was processed for you on the 22.08.2013. Many Thanks

Product reviews

Trusted Customer

11 years ago

Date of purchase: 14/08/2013

quick delivery

Chums

11 years ago

Your welcome - many thanks

Product reviews

Trusted Customer

11 years ago

Date of purchase: 14/08/2013

I have returned a pair of Chino trousers but I had specified an incorrect leg length.…

I have returned a pair of Chino trousers but I had specified an incorrect leg length. So far I have not had a response from Chums.

Chums

11 years ago

I can only apologise, I can confirm your replacement order left us on the 09.09.2013. Many Thanks

Trusted Customer

11 years ago

Chums have delivered my replacement trousers entirely satisfactorily.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 07/08/2013

service generally good

Chums

11 years ago

Many thanks for your feedback, apologies if different styles were sent. Glad to hear they were suitable.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 08/08/2013

The customer service was superb,there was a small error but they were faster than Superman…

The customer service was superb,there was a small error but they were faster than Superman in correcting that. I have never had such speedy service & very helpful staff.keep up the good work, thank...

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Chums

11 years ago

Amazing!!! This is great feedback from yourself. We are delighted to hear you were so happy with all your items and the service provided. We look forward to future orders from yourself and will continue to maintain our high level of customer service.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 08/08/2013

Very Good

Chums

11 years ago

Many Thanks for your feedback glad to hear you are satisfied with our service.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 08/08/2013

Chums got it right second time.

Chums

11 years ago

Thank you for your feedback. I am sorry for the delay in despatching your order to you but this was due to high demand of the item you ordered. If any item you receive from our company is unsuitable you can return this back using the free service we provide. We hope you will accept our apologies if it caused any inconvenience.

Product reviews

Trusted Customer

11 years ago

Date of purchase: 14/08/2013

Xxxx

Product reviews

Trusted Customer

11 years ago

Date of purchase: 05/08/2013

The service was good, no problem at all.

Chums

11 years ago

Thank you for your feedback. Such a shame the walking stick did not meet your expectations. I have checked your account and as yet we have not received the item back but just as soon as we do we will process your refund.

Product reviews

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About Chums

Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.

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03333 554455

Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom

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Chums Reviews

FULL CIRCLE SKIRT - LENGTH 25 INCHESMore reviews of this product (3)View product websiteMy wife very pleased with the skirt

SOFT FRONT PLEAT SKIRT 25 INCHESMore reviews of this product (2)View product websiteAgain very pleased with this skirt

REAL LEATHER GRECIAN SLIPPERMore reviews of this product (504)View product websiteAs shown in your "cat" what mroe can I say.

CLASSIC EASY CARE TROUSERMore reviews of this product (1,652)View product websiteThe trousers were good value but were not the right fit. The ease of returns was appreciated, but to date no communication received to show they have been safely delivered.

3 PACK FARAH SOCKSMore reviews of this product (13)View product websiteexcellent items

KEYHOLE TRUNKMore reviews of this product (9)View product websitegood quality well worth the price

DR KELLER MENS FULLY OPENING FRONT TAB SLIPPER FOR FITTING EASEMore reviews of this product (1)View product websiteexcellent item just as described

DR. KELLER FULLY OPENING VELOUR SLIPPERMore reviews of this product (1)View product websiteexcellent just as described

FARAH CLASSIC CHINOMore reviews of this product (56)View product website

HJ HALL SOFTOP CALF LENGTH SOCKSMore reviews of this product (18)View product website

LEISURE TROUSERSMore reviews of this product (1,825)View product websitealthough i choose different colours for esch pair there style was different which was not stated in the catalogue. but apprear ok

CARGO MULTI POCKET TROUSERMore reviews of this product (1,267)View product websiteThe item came on time, well packed, only I ordered 2 different colours, sadly only beige was available,so 2 was sent, I informed them I only need 1 in beige, I was given free returns to a depot near...Read all

FOUR POCKET SHORTSMore reviews of this product (42)View product websiteGood Quality

HIGH WAISTED FLEXI-FIT TROUSERSMore reviews of this product (52)View product websitenot happy with the fit but will sufice.

MENS SOFT TOUCH SUMMER JACKETMore reviews of this product (66)View product websiteGood for summer time wear satisfied.

ALDON BLOUSONMore reviews of this product (391)View product websiteHad to send back wronly labelled secon time ok.

CLASSIC EASY CARE TROUSERMore reviews of this product (1,652)View product websiteXxxxx

FOLDING WALKING STICKMore reviews of this product (4)View product websiteThe size we ordered was too small and the product were not the colour we ordered. I have sent the order back.

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