Merchant Logo
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,593

2,538

635

223

501

15,490

ratings over the past year

Displaying all 127,738 reviews
Trusted Customer
10 years ago
Date of purchase: 27/08/2014
Size 12 trousers ordered size 22 sent. Returned & replacement ordered 15/9/2014 but nothing received…
Size 12 trousers ordered size 22 sent. Returned & replacement ordered 15/9/2014 but nothing received to date
Merchant Logo
Chums
Chums
10 years ago
Please accept my apologies. It seems that the item has taken some time to be returned back to us, I can see that you do you not live in UK Mainland, this could be the reason for the delay in the goods coming back to us. We would of been more than happy to exchange these goods prior to receipt if you would of contacted us with the query. We have sent out a letter requesting payment for the over seas shipment, please disregard the letter. I have arranged for the replacement order to be sent on priority to you.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 01/09/2014
Easy to order fast delivery good prices what more can we want.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 21/09/2014
We had ordered Farah navy trousers but we were sent navy moleskin trousers which were…
We had ordered Farah navy trousers but we were sent navy moleskin trousers which were not Farah-branded. So service was not as we expected but the delivery was promptly sent.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 30/09/2014
fast delivery good product ,garment packaging appear to be to small for the item leaving…
fast delivery good product ,garment packaging appear to be to small for the item leaving creases which are had to remove
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 13/08/2014
No need to say more than EXCELLENT
Product reviews
0
Share
Trusted Customer
10 years ago
Date of purchase: 23/08/2014
I think the items I have purchased have been brilliant.
I think the items I have purchased have been brilliant.
Trusted Customer
10 years ago
I would only buy curtains and bed covers from you. They are excellent value and the prompt way I received the items is again excellent
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 06/10/2014
very happy with everything thanks
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 04/10/2014
Always a pleasure to shop online with Chums. First rate service.
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 30/09/2014
speedy service
Product reviews

0
Share
Trusted Customer
10 years ago
Date of purchase: 03/10/2014
Exelent
0
Share
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.