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Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,941

2,619

662

233

521

15,976

ratings over the past year

Displaying all 126,365 reviews
Trusted Customer
11 years ago
Date of purchase: 07/08/2013
NOT IN STOCK - 2 ALTERNATIVES SUPPLIED - 1 OK THE OTHER RETURNED FOR A…
NOT IN STOCK - 2 ALTERNATIVES SUPPLIED - 1 OK THE OTHER RETURNED FOR A REPLACEMENT - NOW RECEIVED
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Chums
Chums
11 years ago
Glad to hear you were happy with our alternatives. Many Thanks for taking the time to leave feedback.
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Trusted Customer
11 years ago
Date of purchase: 14/08/2013
Delivery is far too slow. Most firms that I deal with supply goods within a…
Delivery is far too slow. Most firms that I deal with supply goods within a few days but you its more like weeks. On one occasion I ordered goods twice becauseI did not think the order had gone...

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Chums
Chums
11 years ago
I am sorry to hear delivery was not made within our timescale, please accept our apologies if we have failed on this attempt. Our warehouse department are currently investigating why there was a delay in your order leaving.
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Trusted Customer
11 years ago
Date of purchase: 05/08/2013
The product was out of stock when I ordered but Chums kept their word and…
The product was out of stock when I ordered but Chums kept their word and emailed me as soon as it was restocked and I received the sandals within the promised 7 days on receipt of payment.
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Chums
Chums
11 years ago
Much appreciated.
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Trusted Customer
11 years ago
Date of purchase: 10/08/2013
I always receive excellent service from extremely helpful staff
I always receive excellent service from extremely helpful staff
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Chums
Chums
11 years ago
Fantastic feedback. Much appreciated.
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Trusted Customer
11 years ago
Date of purchase: 15/08/2013
No Comment
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Trusted Customer
11 years ago
Date of purchase: 05/08/2013
Great service as usual
Great service as usual
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Chums
Chums
11 years ago
Great feedback - Thanks
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
Arrived quickly and as described
Arrived quickly and as described
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Chums
Chums
11 years ago
Good to hear - Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
Goods returned - receipt given at shop but not acknowledged as yet and money not…
Goods returned - receipt given at shop but not acknowledged as yet and money not refunded
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Chums
Chums
11 years ago
Sorry to hear the items were unsuitable. I have had a look into this and a refund was issued on the 28.08.2013. If you have any further queries regarding this please e-mail us on enquiries@chums.co.uk and we will be happy to help.
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
No complaints
No complaints
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Chums
Chums
11 years ago
Thank you so much for your feed back. We are very pleased to hear you are happy with our service, we do try our very best to ensure that all our customers are satisfied. We are sorry to hear that the smaller size is no longer available, this item is from our summer collection which is now coming to an end. Maybe you could try to re – order this item within the near future. Many thanks
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Trusted Customer
11 years ago
Date of purchase: 12/08/2013
I did NOT want 2 pairs the same colour. No second choice was offered, just delivery…
I did NOT want 2 pairs the same colour. No second choice was offered, just delivery of 2 pairs in black
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Chums
Chums
11 years ago
Thank you for your feedback. I can only apologise two pairs were sent the same colour, this is not our usual practice. You can return these by using your free returns label and we will be more than happy to exchange or refund you.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.