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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,921

2,610

659

232

520

15,942

ratings over the past year

Displaying all 126,382 reviews
Trusted Customer
11 years ago
Date of purchase: 14/08/2013
I have returned a pair of Chino trousers but I had specified an incorrect leg length.…
I have returned a pair of Chino trousers but I had specified an incorrect leg length. So far I have not had a response from Chums.
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Chums
Chums
11 years ago
I can only apologise, I can confirm your replacement order left us on the 09.09.2013. Many Thanks
Trusted Customer
11 years ago
Chums have delivered my replacement trousers entirely satisfactorily.
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Trusted Customer
11 years ago
Date of purchase: 07/08/2013
service generally good
service generally good
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Chums
Chums
11 years ago
Many thanks for your feedback, apologies if different styles were sent. Glad to hear they were suitable.
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
The customer service was superb,there was a small error but they were faster than Superman…
The customer service was superb,there was a small error but they were faster than Superman in correcting that. I have never had such speedy service & very helpful staff.keep up the good work, thank...

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Chums
Chums
11 years ago
Amazing!!! This is great feedback from yourself. We are delighted to hear you were so happy with all your items and the service provided. We look forward to future orders from yourself and will continue to maintain our high level of customer service.
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Very Good
Very Good
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Chums
Chums
11 years ago
Many Thanks for your feedback glad to hear you are satisfied with our service.
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Chums got it right second time.
Chums got it right second time.
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Chums
Chums
11 years ago
Thank you for your feedback. I am sorry for the delay in despatching your order to you but this was due to high demand of the item you ordered. If any item you receive from our company is unsuitable you can return this back using the free service we provide. We hope you will accept our apologies if it caused any inconvenience.
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Trusted Customer
11 years ago
Date of purchase: 14/08/2013
Xxxx
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Trusted Customer
11 years ago
Date of purchase: 05/08/2013
The service was good, no problem at all.
The service was good, no problem at all.
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Chums
Chums
11 years ago
Thank you for your feedback. Such a shame the walking stick did not meet your expectations. I have checked your account and as yet we have not received the item back but just as soon as we do we will process your refund.
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Had problem with payment, staff called back and explained the issue, so great service.
Had problem with payment, staff called back and explained the issue, so great service.
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Chums
Chums
11 years ago
Glad to hear you are happy with the service
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Trusted Customer
11 years ago
Date of purchase: 09/08/2013
fast service, easy to deal with.
fast service, easy to deal with.
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 09/08/2013
Easy to navigate site, any problems swiftly sorted
Easy to navigate site, any problems swiftly sorted
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Chums
Chums
11 years ago
Much appreciated - thank you
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.