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Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

12,318

2,707

698

238

526

16,487

ratings over the past year

Displaying all 125,234 reviews
Trusted Customer
11 years ago
Date of purchase: 06/08/2013
Excellent speedy service.
Excellent speedy service.
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Chums
Chums
11 years ago
Delighted to hear this
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Trusted Customer
11 years ago
Date of purchase: 10/08/2013
Cannot fault service. Need to have more realistic colours photos on line
Cannot fault service. Need to have more realistic colours photos on line
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Chums
Chums
11 years ago
Thank you for taking the time to feed this information back to us, its very much appreciated, we do try very hard to match the colours as closely as possible to the actual garment on the website, but on rare occassions we do get this wrong, we find that our size chart is historic for being generously sized, if you wish to reorder the Jacket may i suggest the XL size, you can still return using our Free returns label if you are still not completely satisfied.
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Trusted Customer
11 years ago
Date of purchase: 14/08/2013
Service is very good.
Service is very good.
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Chums
Chums
11 years ago
Much appreciated.
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Trusted Customer
11 years ago
Date of purchase: 07/08/2013
ex svc as usual
ex svc as usual
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Chums
Chums
11 years ago
Fantastic, great to hear you are happy with both service and products.
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Trusted Customer
11 years ago
Date of purchase: 09/08/2013
Ok
Ok
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 10/08/2013
Simple ordering process with goods sent quickly.
Simple ordering process with goods sent quickly.
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Chums
Chums
11 years ago
Glad to hear you are happy
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Trusted Customer
11 years ago
Date of purchase: 12/08/2013
Good website and ordering process
Good website and ordering process
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Chums
Chums
11 years ago
Many thanks for your feedback. Thanks for pointing out this error. I will be liaising with our warehouse to have the labels all checked on this item. Mistakes of this nature are rare so I do hope you reconsider about ordering in the near future.
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
sent goods i didn't order as a substitute got all muddled as i ordered more…
sent goods i didn't order as a substitute got all muddled as i ordered more than one pair
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Chums
Chums
11 years ago
I am sorry to hear the original item was out of stock. If the substitute is not suitable we do enclose a free label to return your goods back. Sorry for any inconvenience caused.
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Trusted Customer
11 years ago
Date of purchase: 11/08/2013
You send catalogues far too frequently! Both my husband and I receive them as we…
You send catalogues far too frequently! Both my husband and I receive them as we are obviously BOTH on your database as separate customers. Please note - these at sloughed go straight in the...

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Chums
Chums
11 years ago
I can only apologise you receive more than one catalogue. The reason for this is registering as a new customer when ordering on our website. I have now rectified this for you. You will only receive one catalogue per mailing. Sorry to hear the item purchased was not suitable.
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Trusted Customer
11 years ago
Date of purchase: 07/08/2013
The service was quick but was sent the wrong item TWICE no problem with the…
The service was quick but was sent the wrong item TWICE no problem with the refund, unfortunately I didn't get the postage refunded.
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Chums
Chums
11 years ago
I am sorry to hear the substituted item was not suitable. I have refunded your postage charge for the inconvenience caused. Many Thanks
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.