Chums Reviews

Thank you for your feedback. I will arrange for one of our Customer Service Representatives to make contact with you in the next 48 hours, in order to resolve this matter with you.

Many thanks for your feedback. I'm really sorry to hear that the booster cushion is lumpy and uncomfortable. We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams. We do offer free returns via a Collect+ store, which is usually your local convenience store. Collect+ has parcel drop points in 6000 local stores, open early until late and 7 days a week, so you can return your items at a time that suits you! If you are ever in doubt over a return, please contact our Enquiry line on 0151 548 8088 and they will be more than happy to assist you.Thanks again.