Chums Reviews

Thank you for your feedback. Sorry that you have encountered a disappointing shopping experience with Chums on this occasion. I can assure you that this is not our usual high standard of service, for which we sincerely apologise. We really do hope that you will reconsider and give us another opportunity sometime in the very near future. Thanks again.

Thank you for your feedback. I'm sorry that you do not consider the shoes to be wide fit. We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams. We do offer free returns via a Collect+ store, which is usually your local convenience store. Collect+ has parcel drop points in 6000 local stores, open early until late and 7 days a week, so you can return your items at a time that suits you! If you are ever in doubt over a return, please contact our Enquiry line on 0151 548 8088 and they will be more than happy to assist you.