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CHU Underwriting Agencies Reviews

https://www.chu.com.au

EXCELLENT

CHU Underwriting Agencies

Service

4.6

205

271

ratings over the past year

Displaying all 1,619 reviews

Trusted Customer

Feefo Verified

4 years ago

Efficient but a lot of information is given so it is sometimes hard to discern the actual policy and amount owing

Trusted Customer

Feefo Verified

4 years ago

Very easy to deal with, helpful and good value

Explained what I wanted and they sorted it out effortlessly

Trusted Customer

Feefo Verified

4 years ago

Professional

Professional and helpful

Leigh

Feefo Verified

4 years ago

What Leigh said about CHU Underwriting Agencies:

Couldn’t get $ amount owed

Couldn’t find amount owed

Vicki

CHU Underwriting Agencies

4 years ago

Hi Leigh I'm sorry to hear you couldn't obtain the requested premium. So that I can investigate further, could you please advise was it regarding a new quote or policy renewal and product type? Regards Vicki

Trusted Customer

Feefo Verified

4 years ago

Super helpful. Contacted me proactively when there was an overpayment and helped me resolve it

Trusted Customer

Feefo Verified

4 years ago

Prompt RenewalResponse

I have rated the service high because I was provided with quick response over the phone. The sales person was efficient and knowledgeable all my needs were meet.

Trusted Customer

Feefo Verified

4 years ago

An efficient, pleasant, helpful and resolute experience

In this instance, it took quite a bit of work to help source the required information. I was very impressed with the way in which my inquiry was attended to. I felt my circumstances were clearly...

Trusted Customer

Feefo Verified

4 years ago

As yet I have not received an invoice for the renewal for the Community Property for 2021 - 2022 and so I am confused as to why I am being asked for feedback.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Apologies for the any confusion CHU has caused. We have recently migrated onto a new system which appears to have incorrectly sent you the survey prematurely. Please let me know if you haven’t received the renewal via email. Regards Vicki

Trusted Customer

Feefo Verified

4 years ago

I asked for an invoice and was told they couldn’t send it to me.

I asked for an invoice to be sent to me they said they couldn’t do that. But I am expected to pay on time ??????

Vicki

CHU Underwriting Agencies

4 years ago

HiOn behalf of CHU I wish to apologise for the delay in providing renewal terms this year. Unfortunately, the delay was due to a change over of systems which we have currently been working on. On average renewal terms are provided eight weeks prior to the due date. If due to a delay on our end a much shorter notice period is provided CHU is able to discuss a payment extension. Are you able to provide the plan number, policy number or full address so that I can investigate further.Happy to discuss further.Vicki1300 289 248

Trusted Customer

Feefo Verified

4 years ago