How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

CHU Underwriting Agencies Reviews

Displaying all 1,679 reviews

K G TE

Feefo Verified

4 years ago

What K G TE said about CHU Underwriting Agencies:

Quick. efficient and easy to use service.

Rachelle

CHU Underwriting Agencies

4 years ago

We are so glad you have had a positive experience with CHU

Trusted Customer

Feefo Verified

4 years ago

Self-service!

They sent an email advising it was time to renew the policy. Even though the price of the premium had increased, I simply selected ‘renew’. I actually think I did most of the work!! Thank you

Vicki

CHU Underwriting Agencies

4 years ago

Hi We are always looking at how we can simplify or improve processes. Are you able to specify what we could have done differently. Regards Vicki

STRATA CORPORATION NO 13799 INC

Feefo Verified

4 years ago

What STRATA CORPORATION NO 13799 INC said about CHU Underwriting Agencies:

All i received was emails with renewal

Vicki

CHU Underwriting Agencies

4 years ago

Hi Jeff Are you referring to the renewal invitation itself? Would you mind providing your feedback as what you would have preferred to receive, see or experience. Regards Vicki

STRATA CORPORATION NO 13799 INC

4 years ago

It is only for the renewal as i have no other worries at the present time

Trusted Customer

Feefo Verified

4 years ago

surely 6 words constitutes a few words!

Be more polite, courteous & informative.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Thank you for your feedback and apologies for the delay in replying. May I ask is it in relation to a phone conversation or email? It would be much appreciated if you are able to be more specific as we are always looking at ways to make improvements. Especially if training related. Regards Vicki

Trusted Customer

4 years ago

Dear Ms Vicki In essence my remarks stem from the fact that the email notice for renewing my policy and payment arrived on the due date for payment. Highly unsatisfactory nay irritating and annoying. Please don't feel the need to reply. To quote the words in the green box below "I'm done!"

Tracey

Feefo Verified

4 years ago

What Tracey said about CHU Underwriting Agencies:

Very easy to deal with.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for your feedback Tracey.

KEVIN AND KIM FRASER

Feefo Verified

4 years ago

What KEVIN AND KIM FRASER said about CHU Underwriting Agencies:

Easy to manage the account and good cover

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Kevin and Kim, Thank you for your positive feedback. We appreciate you taking the time to share your feedback with us and the community. Team CHU

Valerie

Feefo Verified

4 years ago

What Valerie said about CHU Underwriting Agencies:

Excellent service

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Valerie, we are so pleased. Thank you for taking the time to leave your feedback. Team CHU

Irene

Feefo Verified

Perth WA

4 years ago

What Irene said about CHU Underwriting Agencies:

Good service and attention to detail but no contact phone numbers!

Hello - we have two ongoing policies with CHU for landlord insurance. Renewal notices came in heaps of time to allow me to compare policies with other insurance companies, check what was being...

Mark

Feefo Verified

4 years ago

What Mark said about CHU Underwriting Agencies:

Easy process

Rachelle

CHU Underwriting Agencies

4 years ago

Great to hear Mark - thank you for giving this feedback.

Craig

Feefo Verified

4 years ago

What Craig said about CHU Underwriting Agencies:

All good

speedy response to enquiry. Smooth online experience. Easy to navigate.

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Craig, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo