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CHU Underwriting Agencies Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chu-underwriting-agencies | Feefo

Displaying all 1,322 reviews

Craig

3 years ago

Date of purchase: 10/02/2022

What Craig said about CHU Underwriting Agencies:

Easy

All good and fast.

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JENIFER

3 years ago

Date of purchase: 09/02/2022

What JENIFER said about CHU Underwriting Agencies:

WHY

I have asked in the past for a receipt. Once again NO receipt.

Vicki

CHU Underwriting Agencies

3 years ago

Hi Jenifer Thank you for your feedback. Upon receipt of payment CHU provides a Certificate of Currency which is proof of payment. It also acts as a legal contract and issued in lieu of a receipt. Regards Vicki

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Trusted Customer

3 years ago

Date of purchase: 10/02/2022

Good service

Policy renewal

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Jack

Melbourne

3 years ago

Date of purchase: 10/02/2022

What Jack said about CHU Underwriting Agencies:

Good response. Human communication. Efficient solution.

They rectified a problem in regard to lapsed renewal when I became aware of it. They contacted me personally and efficiently. The problem was rectified to my satisfaction. They took steps to ensure...

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Marianne

3 years ago

Date of purchase: 27/01/2022

What Marianne said about CHU Underwriting Agencies:

Personal Service Valued thanks

The girls in the office were helpful and polite. They gave us good advice and were prompt with the sending out of the required documents.

Rachelle

CHU Underwriting Agencies

3 years ago

Hi Marianne, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with our customer service team who are always striving to give the best possible service. We will pass on this feedback to them. Team CHU

Marianne

3 years ago

Thank you 🤩

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THE SECRETARY - SP 84831

3 years ago

Date of purchase: 10/02/2022

What THE SECRETARY - SP 84831 said about CHU Underwriting Agencies:

Easy to navigate

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Wayne & Roxanne

3 years ago

Date of purchase: 27/01/2022

What Wayne & Roxanne said about CHU Underwriting Agencies:

Plenty of notice given regarding renewal & easy selections for payment

Rachelle

CHU Underwriting Agencies

3 years ago

Hi Wayne and Roxanne, We greatly appreciate you leaving your feedback. We are glad that your renewal experience was a positive one. Team CHU

Wayne & Roxanne

3 years ago

All Good

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Trusted Customer

3 years ago

Date of purchase: 07/02/2022

please do not send all that information again with the receipt.

Vicki

CHU Underwriting Agencies

3 years ago

Hi Thank you for your feedback which we value. We are currently viewing what documents are provided and working towards making improvements. Regards Vicki

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Julie

3 years ago

Date of purchase: 07/02/2022

What Julie said about CHU Underwriting Agencies:

Courteous & knowledgeable.

Very courteous, helpful & over the phone service

Rachelle

CHU Underwriting Agencies

3 years ago

Hi Julie, Thank you for your feedback. We will pass it on to our customer service team. Team CHU

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Body Corporate for 21 Apollo Community Title Scheme 44467

3 years ago

Date of purchase: 07/02/2022

What Body Corporate for 21 Apollo Community Title Scheme 44467 said about CHU Underwriting Agencies:

We have to chase you guys every year to renew and you never offer a discount for loyalty. Even though we have renewed for a few years - you had my email address wrong ( spelling mistake) and never...

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Vicki

CHU Underwriting Agencies

3 years ago

Hi CHU does not offer a years of insurance discount nor any of a similar nature. Apologies regarding the incorrect email address and that we didn't contact you directly to rectify. I will email you separately to ensure we have captured your contact number correctly. Regards Vicki

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