Service
4.8
/5
Product
4.8
/5
Merchant Logo
Service
4.8
/5
Product
4.8
/5
Back to all reviews

Membership

4.7
/5

5

4

3

2

1

82

10

4

1

2

99

ratings

over the past year

Displaying all 99 reviews
Trusted Customer
25 days ago
Date of purchase: 27/05/2025
Trusted Customer
27 days ago
Date of purchase: 31/05/2025
Membership
Just don't get it. What is the advantage. Minimal discounts (esp after deducting cost of membership) - less flexibility in delivery than ever.
EH
Eric Hindley
Warrington
1 month ago
Date of purchase: 19/05/2025
Membership
Unmatchable service and first class supplies - just received 3 x bulk bags and not a cup full of brash from all three. I tried a number of suppliers before I found Certainly Wood and non of the in...

Read all
Merchant Logo
Hayleigh
Certainly Wood
1 month ago
We love hearing how pleased you are with our kiln dried wood, Eric! We aim for nothing but the best, and it's great to know we're meeting expectations. We also love that you are enjoying being a Fire Club member! Feel free to keep us updated on how the membership works out for you throughout the year. Thank you for taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh
KP
Kenneth Pearson
1 month ago
Date of purchase: 14/05/2025
Merchant Logo
Hayleigh
Certainly Wood
1 month ago
Thank you so much for giving our Fire Club membership a 5 star rating, Kenneth! Please feel free to keep us updated on how the membership works out for you throughout the year and we look forward to assisting you again in future. Best wishes, Hayleigh
SB
Stuart Meyrick-Brook
Watford
3 months ago
Date of purchase: 26/03/2025
Merchant Logo
Hayleigh
Certainly Wood
3 months ago
Thank you for taking the time to rate our Fire Club membership, Stuart. Please feel free to keep us updated on how the membership works out for you throughout the year. I will pass this on to our team and we look forward to assisting you in future. Best wishes, Hayleigh
Trusted Customer
3 months ago
Date of purchase: 02/03/2025
Membership
Great service, competitive pricing, quality logs and flamers. Delivery scheduling easy and proactive
Merchant Logo
Hayleigh
Certainly Wood
3 months ago
Thank you for your wonderful review! We're delighted to hear that you are happy with you Fire Club membership and the quality of our kiln dried logs! We appreciate your kind words about how you love our great service and that you had a positive experience with us from scheduling to delivery. I've passed your comments onto the team to let them know to keep up the amazing work, and we look forward to assisting you again in future. Best wishes, Hayleigh
Trusted Customer
4 months ago
Date of purchase: 15/02/2025
Membership
good value for money.
Merchant Logo
Hayleigh
Certainly Wood
4 months ago
We are so grateful for your 5-star review! We love hearing such positive feedback from our customers about our Fire Club membership! Please feel free to keep us updated on how the membership works out for you throughout the year. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh
Trusted Customer
4 months ago
Date of purchase: 30/01/2025
Merchant Logo
Hayleigh
Certainly Wood
4 months ago
Thank you for taking the time to rate our Fire Club membership scheme. Please feel free to keep us updated on how the membership works out for you throughout the year. Kind regards, Hayleigh
Trusted Customer
4 months ago
Date of purchase: 23/01/2025
Membership
Very worthwhile to become a member of!
Merchant Logo
Hayleigh
Certainly Wood
4 months ago
We are thrilled to hear that you are happy with your Fire Club Membership! Please feel free to keep us updated on how the membership works out for you throughout the year. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh
OJ
Owain Jones
5 months ago
Date of purchase: 22/01/2025
About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.
Read all
Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Certainly Wood
Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.