How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Membership Reviews | Certainly Wood Reviews

Name: Membership
Rating: 4.7 (100 reviews)

Displaying all 100 reviews

Trusted Customer

1 day ago

Date of purchase: 06/07/2025

Membership

View product website

Easy

Hayleigh

Certainly Wood

18 hours ago

Thank you so much for the 5 star rating on our Membership! We appreciate you letting us know how easy you find the Fire Club membership to use. Please feel free to keep us updated on how the membership works out for you throughout the year. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

See full customer review

Trusted Customer

1 month ago

Date of purchase: 27/05/2025

Membership

View product website

See full customer review

Trusted Customer

1 month ago

Date of purchase: 31/05/2025

Membership

View product website

Just don't get it. What is the advantage. Minimal discounts (esp after deducting cost of membership) - less flexibility in delivery than ever.

See full customer review

Eric Hindley

Warrington

1 month ago

Date of purchase: 19/05/2025

Membership

View product website

Unmatchable service and first class supplies - just received 3 x bulk bags and not a cup full of brash from all three. I tried a number of suppliers before I found Certainly Wood and non of the in...

Read all

Hayleigh

Certainly Wood

1 month ago

We love hearing how pleased you are with our kiln dried wood, Eric! We aim for nothing but the best, and it's great to know we're meeting expectations. We also love that you are enjoying being a Fire Club member! Feel free to keep us updated on how the membership works out for you throughout the year. Thank you for taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

See full customer review

Kenneth Pearson

1 month ago

Date of purchase: 14/05/2025

Membership

View product website

Hayleigh

Certainly Wood

1 month ago

Thank you so much for giving our Fire Club membership a 5 star rating, Kenneth! Please feel free to keep us updated on how the membership works out for you throughout the year and we look forward to assisting you again in future. Best wishes, Hayleigh

See full customer review

Stuart Meyrick-Brook

Watford

3 months ago

Date of purchase: 26/03/2025

Membership

View product website

Hayleigh

Certainly Wood

3 months ago

Thank you for taking the time to rate our Fire Club membership, Stuart. Please feel free to keep us updated on how the membership works out for you throughout the year. I will pass this on to our team and we look forward to assisting you in future. Best wishes, Hayleigh

See full customer review

Trusted Customer

4 months ago

Date of purchase: 02/03/2025

Membership

View product website

Great service, competitive pricing, quality logs and flamers. Delivery scheduling easy and proactive

Hayleigh

Certainly Wood

3 months ago

Thank you for your wonderful review! We're delighted to hear that you are happy with you Fire Club membership and the quality of our kiln dried logs! We appreciate your kind words about how you love our great service and that you had a positive experience with us from scheduling to delivery. I've passed your comments onto the team to let them know to keep up the amazing work, and we look forward to assisting you again in future. Best wishes, Hayleigh

See full customer review

Trusted Customer

4 months ago

Date of purchase: 15/02/2025

Membership

View product website

good value for money.

Hayleigh

Certainly Wood

4 months ago

We are so grateful for your 5-star review! We love hearing such positive feedback from our customers about our Fire Club membership! Please feel free to keep us updated on how the membership works out for you throughout the year. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

See full customer review

Trusted Customer

5 months ago

Date of purchase: 30/01/2025

Membership

View product website

Hayleigh

Certainly Wood

4 months ago

Thank you for taking the time to rate our Fire Club membership scheme. Please feel free to keep us updated on how the membership works out for you throughout the year. Kind regards, Hayleigh

See full customer review

Trusted Customer

5 months ago

Date of purchase: 23/01/2025

Membership

View product website

Very worthwhile to become a member of!

Hayleigh

Certainly Wood

5 months ago

We are thrilled to hear that you are happy with your Fire Club Membership! Please feel free to keep us updated on how the membership works out for you throughout the year. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

See full customer review

Not received a review invite?

About Certainly Wood

Certainly Wood is the largest specialist firewood producer in the UK having pioneered a kiln drying process nearly ten years ago. We are the ‘inventors’ of kiln dried firewood and recommended by most UK stove manufacturers and distributors. We are also the first company to be approved by Hetas under their new Solid Biomass Assurance Scheme. We supply a range of products from premier kiln dried firewood and kindling to log stores and other wood related products.

Read all

01981 251 796

Lower Lulham, Madley, Hereford, Hereford, Herefordshire, HR2 9JJ, United Kingdom