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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,397 reviews

Trusted Customer

11 years ago

CelebrityCruises was recommended to us by a friend and we have not been disappointed. Arrangements…

CelebrityCruises was recommended to us by a friend and we have not been disappointed. Arrangements have been excellent

Trusted Customer

11 years ago

As existing cruisers we had not sampled Celebrity Cruises so with 4 friends we booked…

As existing cruisers we had not sampled Celebrity Cruises so with 4 friends we booked this sample w/e on Eclipse. Booking the holiday and completing the necessary information was a nightmare. Their...

Trusted Customer

11 years ago

The ship Millennium is nice but it could do with a bit of refurbishment, it's…

The ship Millennium is nice but it could do with a bit of refurbishment, it's looking a bit tired in places. That said, our cabin was very good and spacious.

Trusted Customer

11 years ago

I have nothing but admiration for the service & facilities on board, I heard mutterings in…

I have nothing but admiration for the service & facilities on board, I heard mutterings in the queue to board through customs, call me old fashioned but I would rather queue for safety checks than...

Trusted Customer

11 years ago

We have always enjoyed sailing with Celebrity, this cruise wasn't the best and I have…

We have always enjoyed sailing with Celebrity, this cruise wasn't the best and I have written to Celebrity direct, still waiting for their response!

Trusted Customer

11 years ago

Unfortunately when we phoned to book your Cruise Consultant told us that no flights were…

Unfortunately when we phoned to book your Cruise Consultant told us that no flights were available to Venice unless we took a connecting flight! Obviously this would have cost an extra £300, not to...

Trusted Customer

11 years ago

We have always enjoyed our cruises and our recent cruise on Eclipse after its refit,…

We have always enjoyed our cruises and our recent cruise on Eclipse after its refit, was as good if not better, than ever

Trusted Customer

11 years ago

I sailed on the celebrity century and this cruise was terrible. They started to close the…

I sailed on the celebrity century and this cruise was terrible. They started to close the cruise down half way through due to last sailing. I complained and I am not being taken seriously. All I have...

Trusted Customer

11 years ago

Service generally very good to excellent , however quality and variety of food in main…

Service generally very good to excellent , however quality and variety of food in main dining room not what it was , better food is now the reserve of the chargeable restaurants.

Trusted Customer

11 years ago

Excellent service as always.

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