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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,412 reviews

Trusted Customer

9 years ago

Only problem is the length of time it takes for you to answer the phone…

Only problem is the length of time it takes for you to answer the phone !!

Celebrity Cruises

9 years ago

We apologise that we have been slower than usual to answer our phones, it has been a busy couple of weeks. We are focused on improving our service level in this area. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Excellent company and service.

Celebrity Cruises

9 years ago

Many thanks for your kind feedback. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Brilliant times on their cruises,staff could not be more attentive,

Celebrity Cruises

9 years ago

Thank you for your feedback about your cruises with us. It's great to hear that you've been looked after well by our team. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Brilliant staff and food.

Celebrity Cruises

9 years ago

Thank you for taking the time to provide us with your feedback. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

On the whole our cruise experience was fantastic, there was only one part of the…

On the whole our cruise experience was fantastic, there was only one part of the ship I would give a negative comment, this was the staff in the jewerly shop. I felt they were rather pushy and were...

Trusted Customer

9 years ago

Could not fault the Eclipse.

Celebrity Cruises

9 years ago

Many thanks for your detailed feedback regarding your cruise onboard the Celebrity Eclipse. It sounds like you had a fantastic cruise! Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Great staff,professional and dedicated

Celebrity Cruises

9 years ago

Thanks for your feedback regarding our staff, we appreciate it! Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Please be aware, so people cannot read small print in brochure.

Celebrity Cruises

9 years ago

Thank you for your feedback regarding our brochures. I've passed this on to our Marketing team. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Excellent customer service on the phone

Celebrity Cruises

9 years ago

We're delighted that our team have provided you with excellent customer service. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

This is a quality cruise line with high standards. They offer a premium product at…

This is a quality cruise line with high standards. They offer a premium product at a reasonable price. Bruce Fletcher

Celebrity Cruises

9 years ago

Many thanks for your feedback Mr Fletcher. Lois, Celebrity Cruises

Trusted Customer

9 years ago

Easy to find cruises at dates we were looking for and the quick link was…

Easy to find cruises at dates we were looking for and the quick link was excellent and easy to use.

Celebrity Cruises

9 years ago

We're pleased that you have had a positive online experience with us. Lois, Celebrity Cruises.

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