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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,413 reviews

Trusted Customer

9 years ago

Quality of ships and service combined with excellent itineraries

Celebrity Cruises

9 years ago

We're delighted that you enjoy sailing with Celebrity Cruises so much- thank you for your feedback. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

I really like Celebrity. Good all round, food, cabins, entertainment and amenities.

Celebrity Cruises

9 years ago

That's great to hear and we're delighted that you enjoy cruising with Celebrity Cruises. We hope that you enjoy your next cruise. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Celebrity has always, without fail, exceeded our vacation expectations

Trusted Customer

9 years ago

Your cruises are the holiday(s) of a lifetime

Celebrity Cruises

9 years ago

We're thrilled to hear that your holidays with Celebrity Cruises have been so enjoyable. We hope that you will book many more cruises with us in the future. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Raz is the best sales consultant and gives above and beyond attention

Celebrity Cruises

9 years ago

Thank you for your kind feedback about Raz - we're delighted that she has provided you with a fantastic customer experience. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

I booked this cruise on Monday 18th July, wanting to pay the deposit only of £300,…

I booked this cruise on Monday 18th July, wanting to pay the deposit only of £300, but the whole amount of £4590 for the cruise was taken. I telephoned immediately and was telephoned back and...

Celebrity Cruises

9 years ago

We're so sorry that the full balance was taken instead of the deposit. I've just sent you an email to arrange a call so we can update you on your refund. Kind regards, Lois- Celebrity Cruises.

Trusted Customer

9 years ago

As always excellent service from Daley Compton.

Celebrity Cruises

9 years ago

We're delighted that Daley has provided you with such a high level of service! Thank you for your feedback. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

Very memorable holiday! Ship very clean and staff are very helpful.

Celebrity Cruises

9 years ago

We're so pleased to hear that your holiday was so memorable! We hope we can be of service to you again in the near future. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

We have cruised with Celebrity on 4 previous occasions and have never been disappointed. We…

We have cruised with Celebrity on 4 previous occasions and have never been disappointed. We look for cruise experiences which focus on adults more than children and Celebrity strike a good balance...

Celebrity Cruises

9 years ago

We're delighted to hear that you have sailed with us on 4 occasions and thoroughly enjoyed all of your cruises with us. We hope that you enjoy your next cruise with us and thank you for your loyalty to Celebrity Cruises. Lois, Celebrity Cruises.

Trusted Customer

9 years ago

They actually listen and really are helpful...not try to be helpful but actually are helpful.…

They actually listen and really are helpful...not try to be helpful but actually are helpful. That is what builds good customer loyalty.

Celebrity Cruises

9 years ago

Thank you for your positive feedback, we appreciate you taking the time to provide this! Lois, Celebrity Cruises.

Trusted Customer

9 years ago

I booked everything myself online so I've had no contact except for confirmation e-mails. Online booking…

I booked everything myself online so I've had no contact except for confirmation e-mails. Online booking was straightforward enough, no issues.

Trusted Customer

9 years ago

I haven't been on the cruise yet so can't comment any furthert

Celebrity Cruises

9 years ago

Thanks for your feedback, we hope that you have a fantastic cruise with us on-board the Millennium! Lois, Celebrity Cruises.

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