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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

9,399 out of 9,397 reviews

Trusted Customer

Feefo Verified

18 days ago

Celebrity Cruises

17 days ago

Thank you for taking the time to rate our service.

LYNN KERRY

Feefo Verified

GBR

18 days ago

What LYNN KERRY said about Celebrity Cruises:

Customer serviced

Very knowledgable to resolve our issue

Celebrity Cruises

17 days ago

Thank you for your feedback Lynn, we're happy to hear that our team were able to resolve your issue. We look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

18 days ago

Good help and support

All my queries were answered and help given in selecting the right cabin.

Celebrity Cruises

17 days ago

Thank you for your feedback, we look forward to welcoming you onboard!

FRANCIS GRAY

Feefo Verified

GBR

20 days ago

Celebrity Cruises

18 days ago

Thank you for taking the time to rate our service Francis.

KATHRYN BARRY

Feefo Verified

GBR

21 days ago

What KATHRYN BARRY said about Celebrity Cruises:

Very helpful and efficient

Madre was very very helpful, friendly and efficient. She helped us with a few queries about our cruise and made the booking process easy.

Celebrity Cruises

18 days ago

Thank you for your feedback, Kathryn. We’re delighted to hear that Madre was able to assist with your booking, and we look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

22 days ago

Great cruise experience from a fantastic crew

As always, Celebrity provided everything we needed.

Celebrity Cruises

18 days ago

Thank you for your feedback, we are happy to hear that you enjoyed your experience onboard!

Trusted Customer

Feefo Verified

22 days ago

Outstanding

Very helpful as not cruised for a while **

Celebrity Cruises

18 days ago

Thank you for your feedback, we look forward to welcoming you onboard!

THERESA BATES

Feefo Verified

GBR

22 days ago

What THERESA BATES said about Celebrity Cruises:

Booking a ship we are familiar with online was easy

Booked online. It’s our 5th Celebrity Cruise & we know the ship and exactly what we are getting. It was easy to do and set up a payment schedule. We are trying a new cabin option this time. No...

Celebrity Cruises

18 days ago

Thank you for your continued loyalty and for choosing to sail with us again for your 5th Celebrity Cruise, Theresa! We're delighted to hear that the booking process was smooth and that you're excited to try a new cabin option. We also appreciate your honest feedback about the app and will be sure to share it with our team as we continue to improve the experience. Wishing you a wonderful cruise ahead!

Trusted Customer

Feefo Verified

24 days ago

New Cruise Booked !!

I got in touch with the service representative who replied speedily with answers to questions. We then booked the cruise, paid the deposit all within a 30 minute timescale.

Celebrity Cruises

23 days ago

Thank you for your feedback. We’re delighted to hear that you had a smooth booking experience, and we look forward to welcoming you on board soon!

Trusted Customer

Feefo Verified

24 days ago

Excellent service.

Rang to book a cruise. Karl sorted everything out for us , answered my questions, had good knowledge of the ship., and booked our cruise. I was so impressed, I passed on the details and contact...

Celebrity Cruises

23 days ago

Thank you for your feedback! We’re delighted to hear that Karl was able to help you and your friends book a cruise with us. We look forward to welcoming you all on board for a truly memorable voyage!

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