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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,403 reviews

TERESA DALBY

Feefo Verified

3 months ago

What TERESA DALBY said about Celebrity Cruises:

love Celebrity cruises.

the service we have had with Celebrity cruises has always been excellent. Nothing is to much trouble whether we are booking another cruise or have a query. Celebrity go above & beyond in everything...

Celebrity Cruises

3 months ago

Thank you for your feedback Teresa, we look forward to welcoming you back onboard with us!

Trusted Customer

Feefo Verified

3 months ago

What is not to like ****

Madre dealt with my enquiry very efficiently. I have been on a few Celebrity cruises and they have never let me down. Pre and post service is also good.

Celebrity Cruises

3 months ago

Thank you for your feedback, we look forward to welcoming you back onboard with us!

Trusted Customer

Feefo Verified

3 months ago

Lovely People to deal with

I called up to book a cruise and the young lady on the end of the phone was very helpful and helped me successfully book the cruise

Celebrity Cruises

3 months ago

Thank you for your feedback, we look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

3 months ago

Amazing

Our cruise is only in 0ctober but from.. all accounts it is amazing.

Celebrity Cruises

3 months ago

Thank you for your feedback, we are excited to have you onboard in October!

Trusted Customer

Feefo Verified

3 months ago

Easy to book online

Celebrity Cruises

3 months ago

Thank you for your feedback!

WILLIAM WALKER

Feefo Verified

GBR

3 months ago

What WILLIAM WALKER said about Celebrity Cruises:

The fine service I have come to expect on several Celebrity cruises

I was treating my friends, for a special anniversary, to accompany us on an upcoming cruise, and hadn't anticipated they would bill my guests separately. The friendly advisor, after properly...

Celebrity Cruises

3 months ago

Thank you for your feedback William and we look forward to welcoming you onboard next year!

DAVID MUNROE

Feefo Verified

GBR

3 months ago

What DAVID MUNROE said about Celebrity Cruises:

A good overall experience

Our cabin Stewards, Anthony, was excellent., a great ambassador for Celebrity. Overall, the crew were attentive, cheerful & helpful. One negative for me was the temperature of the good served. We...

Celebrity Cruises

3 months ago

Hi David, we sincerely appreciate your feedback and for sharing your concerns. We apologize for the quality of the food onboard and will forward your comments to the relevant team for review. Thank you once again for bringing this to our attention.

Trusted Customer

Feefo Verified

3 months ago

Reservation

Had an issue and it was clarified fairly quickly.

Celebrity Cruises

3 months ago

Thank you for your feedback. We regret to hear about the issue you experienced, but we are pleased to know that it has now been resolved. If you have any further questions or concerns, please do not hesitate to contact us at 0344 493 2043 or via email at customerserviceuk@celebritycruises.com. Thank you, and we look forward to welcoming you onboard!

Trusted Customer

Feefo Verified

3 months ago

Celebrity Cruises

3 months ago

Thank you for taking the time to rate our service.

CHERYL COOK

Feefo Verified

GBR

3 months ago

What CHERYL COOK said about Celebrity Cruises:

So helpful found me a get package and really friendly

Celebrity Cruises

3 months ago

Thank you for your feedback Cheryl, we look forward to welcoming you onboard!

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