They were quick to respond and dealt with the issue immediately
Steve
Caterkwik
3 years ago
Thank you for your kind words, we are glad we were able to help.
JK
Jane Kell
3 years ago
Unfortunately they dealt with the issue quickly at the time however the promises were not met and we are still waiting for the item. I was not contacted to be advised of further delays so I am no longer satisfied with the service provided.
Date of purchase: 24/03/2023
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Michael Officer
Feefo Verified
Jersey
3 years ago
What Michael Officer said about Caterkwik:
I have been in a variety of sales positions in electrical for thirty plus years. I say I am sensitive to the nuances by now. Caterkwick are tangibly serious about their business. It shows in the...
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Steve
Caterkwik
3 years ago
Thank you, Michael, for the fantastic review! We're so pleased that you had a great experience with our team.
Very quick 2-working day dispatch which was impressive. However, I discovered one of my orders had a broken lid which I reported the very next day but the communication was so poor I had to call a...
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Steve
Caterkwik
3 years ago
Thank you for the lovely review, I'm glad we were able to sort this out for you eventually; I've taken a look at your account and it seems our suppliers were dragging their heels a little with our team. Nevertheless, we aim to get matters such as this resolved much faster for our customers.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.