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Caterkwik Reviews

Displaying all 3,047 reviews

Trusted Customer

Feefo Verified

3 years ago

No issues with Caterwik as a company as they are competitively priced and quick on delivery, the Bin I purchased (also available elsewhere) is not of high quality as it arrived slightly broken, due...

Steve

Caterkwik

3 years ago

Hello, thank you for your valued review! I do apologise that the bin arrived damaged. My colleague has reached out to you about this. Thanks

Date of purchase: 10/06/2023

Rajya Laxmi

Feefo Verified

3 years ago

What Rajya Laxmi said about Caterkwik:

Back casters is off the loop and they not bother to talk about it . Sent pic on WhatsApp and they said will call back but never didi.

Steve

Caterkwik

3 years ago

Hello Rajya, thank you for your feedback. I do sincerely apologise that your first correspondence was missed! I know my colleague has reached out today to resolve and I hope we can reach a favourable conclusion for you.

Product reviews

Date of purchase: 10/06/2023

Trusted Customer

Feefo Verified

3 years ago

Good item but delay on delivery

Overall a good service but I have knocked off one star as there was a delay on delivery and it took 13 days instead of the stated 5-7. The delay was due to Caterkwik not looking at the order notes...

Steve

Caterkwik

3 years ago

Thank you for taking the time to leave us a review, and we are glad you still found our service good overall. I am sorry to hear about the delivery taking too long. I have investigated this and found that we did unfortunately miss your note and sent it on the wagon, then reorganised for a convenient time for both parties. I will reiterate to the team to check the order notes before organising deliveries. We are grateful for your feedback.

Product reviews

Date of purchase: 07/06/2023

Haval Al-Khalifa

Feefo Verified

3 years ago

What Haval Al-Khalifa said about Caterkwik:

Customer service pre-order and quick delivery.

Steve

Caterkwik

3 years ago

Thank you for the lovely review!

Product reviews

Date of purchase: 06/06/2023

Keith Smith

Feefo Verified

3 years ago

What Keith Smith said about Caterkwik:

Would use again

Delivered as stated, on time and efficient

Steve

Caterkwik

3 years ago

Thank you for your kind words!

Product reviews

Date of purchase: 07/06/2023

R Ohara

Feefo Verified

3 years ago

What R Ohara said about Caterkwik:

Up and Down service

Purchased a few appliances recently and the ordering process and the actual delivery has been five stars but the time delay on receiving the three door fridge was shocking. I was informed it would be...

Product reviews

Date of purchase: 06/06/2023

Mark Westland

Feefo Verified

Alloa

3 years ago

What Mark Westland said about Caterkwik:

Great Service

Very helpful and knowledgeable on phone. Ordering was very easy and items were quickly delivered.

Steve

Caterkwik

3 years ago

Thank you for the great feedback, Mark!

Product reviews

Date of purchase: 31/05/2023

Tracy Robinson

Feefo Verified

3 years ago

What Tracy Robinson said about Caterkwik:

Great company

The service was fantastic only issue was the website was a nightmare to order from as we were buying on behalf of someone else and the invoice address had to be the same as the delivery address. ...

Steve

Caterkwik

3 years ago

Thank you for the five star review! We have double checked our website and are struggling to replicate the error that you encountered but we will keep an eye out for this issue.

Product reviews

Date of purchase: 02/06/2023

Trusted Customer

Feefo Verified

3 years ago

Happy Customer

Great to work with, kept informed at every stage of the transaction with precise and polite communications. Haven't assembled the shelves yet but delivery was fast and goods arrived in good shape. ...

Steve

Caterkwik

3 years ago

Thank you so much for the great feedback!

Date of purchase: 31/05/2023

Carl Hughes

Feefo Verified

3 years ago

What Carl Hughes said about Caterkwik:

Good service and very good machine for the school

Steve

Caterkwik

3 years ago

Thanks Carl!

Date of purchase: 22/05/2023

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