Good UK firm to deal with, they know what they are selling, and are helpful. Delivery arrived safe - but it would have been useful to know when.
Steve
Caterkwik
3 years ago
Thank you for the fantastic review - we are glad to hear that. It looks as though we had intended to send your order via our own transport, where you would have been advised a day and had tracking, but then it was changed due to oversubscription to DX, a courier of ours. That meant they didn't give a time so I do apologise for that - you should have been updated to advise when it was coming.
Very courteous emails received for the order, before and after delivery. The washing machine was delivered in a few days. Unfortunately, it wouldn't fit through the front door until the packing was...
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Steve
Caterkwik
3 years ago
Thank you for the fab review - we're so glad that you are both happy with our product and service!
Product reviews
Steve
Caterkwik
3 years ago
Great, thank you
Date of purchase: 15/06/2023
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Lynne Pearson
Feefo Verified
3 years ago
What Lynne Pearson said about Caterkwik:
Great service from the customer sevice team, would definitely deal with again.
Steve
Caterkwik
3 years ago
Thank you for the great review! Much appreciated. We look forward to speaking with you next time.
Product reviews
Steve
Caterkwik
3 years ago
Thank you, Lynne!
Date of purchase: 20/06/2023
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Trusted Customer
Feefo Verified
3 years ago
Easy to order. Prompt delivery. Excellent climate credentials
Fantastic product, fits nicely in my log cabin. From ordering to delivery and warranty it was exceptional. Wouldn’t hesitate to recommend to anyone who requires a good quality product.
Awful and dishonest. Never delivered the microwave I ordered and never refunded in spite of several calls and complaints. The microwave cost £539.99.
Steve
Caterkwik
3 years ago
Thank you for your review= we are sorry that you have not had a great experience. We have to follow procedures in order to issue your refund which involve checking the microwave has gone back to the supplier. I know my colleague has been in touch with you today and we will get this resolved for you ASAP.
The top load washing machine seems to be very good so far. The pre delivery communication was very good except the machine did not arrive on the stated day. I telephoned the following morning and was...
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.