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Caterkwik Reviews

MU

Mr Ahmet Urel

Feefo Verified

2 years ago

What Mr Ahmet Urel said about Caterkwik:

After sale not help

I call customer services a few times for brand new fridge problems. They didn’t callback. Not any news , not answering, not help

Steve

Caterkwik

2 years ago

I do apologise that you had trouble at first with not calling you back - that is unacceptable from the team. I can see that my colleague organised some stainless steel cleaner to be sent to you f.o.c to see if this resolved the problem you were having. If this is still ongoing please do give me a ring on 01229484918 - Kelly. Thanks

Steve

Caterkwik

2 years ago

I do apologise that you had trouble at first with not calling you back - that is unacceptable from the team. I can see that my colleague organised some stainless steel cleaner to be sent to you f.o.c to see if this resolved the problem you were having. If this is still ongoing please do give me a ring on 01229484918 - Kelly. Thanks

Product reviews

Date of purchase: 11/09/2023

0

Trusted Customer

Feefo Verified

2 years ago

They were great at communicating with me when there was a slight delay in the product arriving.

Product reviews

Date of purchase: 05/09/2023

0

AB

Andrew Boyd

Feefo Verified

2 years ago

What Andrew Boyd said about Caterkwik:

Great delivery man. Longer delay than expected between payment and arrival.

Product reviews

Date of purchase: 07/09/2023

0

DR

Duncan Ranyard

Feefo Verified

2 years ago

What Duncan Ranyard said about Caterkwik:

The delivery driver was rude and unhelpful

Steve

Caterkwik

2 years ago

We're sorry to hear this. We shall pass your comments on to Lincat to address with the delivery team that they use.

Date of purchase: 19/09/2023

0

KB

Keith Barnett

Feefo Verified

2 years ago

What Keith Barnett said about Caterkwik:

Excellent does what it said on the tin

Product reviews

Date of purchase: 11/09/2023

0

WH

Wayne Hubbard

Feefo Verified

2 years ago

What Wayne Hubbard said about Caterkwik:

Double sliding door fridge.

Excellent customer service. Product very good value for money. Excellent delivery , the driver brought our product to were we want, he also waited while our product was checked over.

Product reviews

Date of purchase: 12/09/2023

0

SC

Simon Collins

Feefo Verified

2 years ago

What Simon Collins said about Caterkwik:

Missing items

I was missing a set of forks with no explanation. When I rang, I was informed that they would be sent on. After another week I rang again to be told they were out of stock for another 6 weeks.

Product reviews

Date of purchase: 06/09/2023

0

KR

Ken Riley

Feefo Verified

2 years ago

What Ken Riley said about Caterkwik:

five star

i would recommend Caterkwik to everyone .service excellent, very attentive,aftersale service second to none

Product reviews

Date of purchase: 08/09/2023

0

JB

Judy Burroughes

Feefo Verified

3 years ago

What Judy Burroughes said about Caterkwik:

I haven't recieved my order yet⁰

I have not reieved my order yet

Steve

Caterkwik

3 years ago

Thank you for your review Judy; and thank you for your time on the phone just now. I can confirm your order has been cancelled for the out of stock knife and is being refunded today. Apologies for the delay; we were advised they would be back in stock on a certain date by our supplier, and then that date changed.

JB

Judy Burroughes

3 years ago

I am sorry for you as you have to deal with unhappy customers!

Product reviews

Date of purchase: 30/08/2023

0

PP

Philip Papper

Feefo Verified

3 years ago

What Philip Papper said about Caterkwik:

Very good well pleased

Product reviews

Date of purchase: 29/08/2023

0

Caterkwik Reviews

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