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Caterkwik Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,039 reviews

Giles Gottig

Feefo Verified

2 years ago

What Giles Gottig said about Caterkwik:

Excellent service, super fast and friendly communication from Faye

Steve

Caterkwik

2 years ago

Thank you for the great review!

Product reviews

Date of purchase: 11/03/2024

Mehmet Tumen

Feefo Verified

2 years ago

What Mehmet Tumen said about Caterkwik:

I placed an order 2 3 weeks ago. I'm still waiting.

Steve

Caterkwik

2 years ago

Thank you for leaving your feedback for us. I can confirm this will be delivered tomorrow; I know my colleague did speak to you about it being delivered this week and you said it would be ok to wait. Apologies for the delay; we have had an increase in deliveries at this time. Thanks

Mehmet Tumen

2 years ago

I received my package yesterday, but as soon as I opened it, I saw that the stone inside was broken. What should I do now?😠

Steve

Caterkwik

2 years ago

Sincere apologies. We will arrange for a replacement stone to be with you as soon as possible.

Mehmet Tumen

2 years ago

Thank you for your interest in my problem. You did not disappoint me.

Product reviews

Date of purchase: 08/02/2024

Trusted Customer

Feefo Verified

2 years ago

Perfect faultless service

Brilliant service from company. Excellent communication and regular updates. Highly recommended and would definitely use again.

Steve

Caterkwik

2 years ago

Thank you for the great feedback, much appreciated.

Product reviews

Date of purchase: 29/02/2024

Sarah Wilkinson-Marsh

Feefo Verified

2 years ago

What Sarah Wilkinson-Marsh said about Caterkwik:

Great washing machines and great service Thank You

Steve

Caterkwik

2 years ago

Thank you for the great feedback, Sarah! :)

Product reviews

Date of purchase: 27/02/2024

Clare Andrews

Feefo Verified

2 years ago

What Clare Andrews said about Caterkwik:

Cater wick washing machine bought for horse rugs and dogs beds.

Very helpful and lots of advice . Delivery very prompt and good.

Steve

Caterkwik

2 years ago

Thank you for the great review, Clare!

Product reviews

Date of purchase: 07/03/2024

Trusted Customer

Feefo Verified

2 years ago

Delivered on time

Steve

Caterkwik

2 years ago

Thank you, glad it arrived on time.

Product reviews

Date of purchase: 07/03/2024

Anthony Davies

Feefo Verified

2 years ago

What Anthony Davies said about Caterkwik:

Such a simple purchase hassle free

I have had a couple more purchases of them this week . The prices are very competitive. A very easy company to deal with sales staff very professional and deliver when they say

Steve

Caterkwik

2 years ago

Thank you for your lovely feedback, this is much appreciated. We hope to do business with you again.

Product reviews

Date of purchase: 04/03/2024

Trusted Customer

Feefo Verified

2 years ago

Good prices Efficient

Steve

Caterkwik

2 years ago

Thank you for the great feedback! :)

Product reviews

Date of purchase: 06/03/2024

Trusted Customer

Feefo Verified

2 years ago

Poor customer service

Poor, item arrived damaged and still waiting for replacement 2 weeks later

Steve

Caterkwik

2 years ago

Thanks for the review. I apologise that there has been a delay replacing your fridge. I can see we were on our way yesterday and were asked to come back today - Pete is on his way to you. We had some delays due to van availability so I do apologise for any inconvenience this has caused to you and your business.

Date of purchase: 26/02/2024

Daryl Graham

Feefo Verified

2 years ago

What Daryl Graham said about Caterkwik:

Great sevice

Problem with dryer rectified immediately fantastic all round service, would recommend highly The dryer is also very efficient

Steve

Caterkwik

2 years ago

Thank you for the great feedback, we are glad you liked our service.

Product reviews

Date of purchase: 05/03/2024

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