How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caterkwik Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,039 reviews

Sadiq Merchant

Feefo Verified

2 years ago

What Sadiq Merchant said about Caterkwik:

Best price and speedy delivery right into the required location in the shop. Super product - won't be worrying about ice this summer! Highly recommend buying your Hoshizaki from Caterkwik!

Steve

Caterkwik

2 years ago

Thank you for your great review, so pleased that you like the product -Hoshizaki are fantastic ice machines.

Product reviews

Date of purchase: 21/03/2024

Trusted Customer

Feefo Verified

2 years ago

Good customer service and very efficiency

Steve

Caterkwik

2 years ago

Thank you for your kind words

Product reviews

Date of purchase: 21/03/2024

Trusted Customer

Feefo Verified

2 years ago

Excellent customer service

Steve

Caterkwik

2 years ago

Thank you for your kind words :)

Product reviews

Date of purchase: 11/03/2024

Trusted Customer

Feefo Verified

2 years ago

Terrible experience

Customer service no1 Quality of goods sold no2 Time no3 And correspondence no4

Date of purchase: 14/03/2024

Aidan Murrihy

Feefo Verified

2 years ago

What Aidan Murrihy said about Caterkwik:

great service

Steve

Caterkwik

2 years ago

Thank you Aidan, much appreciated.

Date of purchase: 12/03/2024

Trusted Customer

Feefo Verified

2 years ago

Terrible orderd work unit stainless steel came damaged and then sent another again damaged offerd to discount me £20 offend is not a statement!

Steve

Caterkwik

2 years ago

Thanks for the review, we do apologise that you had a damaged item on this occasion. I can confirm your £48 has now been refunded as agreed.

Product reviews

Date of purchase: 11/03/2024

Trusted Customer

Feefo Verified

2 years ago

Good online service, the staff were polite and efficient.

online sevice very good. the machine is good. Part of my purchase was not available, they needed a bit of a prompt for an alternative, which they did find quickly once had they found it, top stuff....

Steve

Caterkwik

2 years ago

Thanks so much for giving us the opportunity to organise this for you. I am so glad your venison is now in the freezer! Appreciate the 5 stars.

Product reviews

Date of purchase: 13/03/2024

Robin Gorringe

Feefo Verified

Godalming

2 years ago

What Robin Gorringe said about Caterkwik:

Caterkwik responded to my telephone enquiry in an efficient and friendly way. The price quoted was the same as that quoted by Amazon, except that the delivery charge was less. Unlike Amazon, the...

Steve

Caterkwik

2 years ago

Thank you for the great feedback, we really appreciate your business and are happy to help with any questions.

Product reviews

Date of purchase: 08/03/2024

Imraj Uddin

Feefo Verified

2 years ago

What Imraj Uddin said about Caterkwik:

Bad delivery

Order was over 2 weeks late and was told wrong delivery day twice

Steve

Caterkwik

2 years ago

I am sorry for the delay with your delivery; we did have a shortage of drivers and this caused a minor delay. Apologies for any inconvenience this caused.

Date of purchase: 08/03/2024

Mr Alan Leck

Feefo Verified

2 years ago

What Mr Alan Leck said about Caterkwik:

Good firm to deal with

I've used them numerous times as they are friendly and efficient

Steve

Caterkwik

2 years ago

Thanks for the fab feedback, Alan!

Date of purchase: 12/03/2024

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Caterkwik Reviews

HOSHIZAKI IM-30CNE-HC HYDROCARBON ICE CUBE MAKERMore reviews of this product (2)View product website

PARRY NPSF3 SINGLE TANK ELECTRIC FRYERMore reviews of this product (2)View product website

CATER-WASH CK0400G PLUS 400MM GLASSWASHER GRAVITY S/SMore reviews of this product (5)View product website

CK0502LED DOUBLE SLIDING DOOR BLACK LED COOLER - 900MM HIGHMore reviews of this product (36)View product websiteGood product easy to use’!

CK8014 W1400 x D600 x H850 STAINLESS STEEL WALL TABLEMore reviews of this product (2)View product websiteItem ok if not damaged customer service terrible

CATERLITE VACUUM PACK MACHINE – CN515More reviews of this product (1)View product websiteGood value. Packaged my meat nice and neatly in to my freezer. I am sure fish/trout will be just as good, when i catch one...

CATER-WASH CK8580 8.0KG TOP LOADING WASHING MACHINEMore reviews of this product (26)View product websiteThe machine washes well and has a full range of options/features, except that there is no 30 degree wash.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?