I am so pleased that you returned my call today Michael. I am delighted to hear that the cartridges were in perfect working order and that you were happy with our follow up service.
Kind regards
Wendy
CartridgeMonkey Customer Care Team.
Trusted Customer
12 years ago
thank you for your prompt follow up to my negative review. both TO711 Black cartridges are now working it would appear to have been blocked print heads as you explained this sometimes happens.I feel i was a bit hastie in my comments Thanks once again to wendy a first class customer service I wiil continue to use you in the future
Paid extra for next day delivery on the 24th but delivery did not get there until Monday the 28th. Left me looking bad with my client.
CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
Good Afternoon Des
I am so sorry to hear that your delivery did not arrive when you expected it to, Thank You for taking the time to tell us this by leaving us feedback.
I have been trying to contact you to discuss this further but unfortunately I have been unable to get in touch. Having read your feedback, I tracked these goods to find an update for you and was advised that delivery was attempted on the 25th at 14:30pm and a calling card was left as there was nobody available to receive the goods. I am delighted to see that you have now received your order.
If you wish to discuss this further, please feel free to contact me and I will be delighted to help.
Kind regards
Wendy
CartridgeMonkey Customer Care Team.
Product reviews
Date of purchase: 23/10/2013
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Trusted Customer
12 years ago
Used CartridgeMonkey lots of times and thay seem very efficient
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.