Good afternoon Michael,
Thank you for taking the time to leave your feedback.
I was really sorry to hear that you have not received your order as yet. I have tracked your order with our courier and it is due to arrive today.
I am hoping that the matter has now been resolved for you. If you need any further help or assistance in relation to this matter please contact me directly as I will be delighted to help you.
Kind Regards,
Geri
CartridgeMonkey Customer Care Team
Good afternoon David,
Thank you for speaking with me today regarding the feedback you left on our Website. I was very sorry to hear that you received faulty ink cartridges from us.
As I advise in our telephone call, we only want our customers to be completely happy with the ink cartridges we provide and as you are not 100% satisfied, we will refund you in full. You refund will show on your statement in a few days time.
I am really glad that this matter has been resolved and that you are happy with the follow up care you received from us. If I can help you any further, please let me know as I will be delighted to help you.
Kind Regards,
Geri
CartridgeMOnkey Customer Care Team
Product reviews
Date of purchase: 06/11/2013
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Trusted Customer
12 years ago
Arrived next day.
Product reviews
Date of purchase: 18/11/2013
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Trusted Customer
12 years ago
very quick service and they keep you informed of what is happening
Product reviews
Date of purchase: 18/11/2013
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Trusted Customer
12 years ago
Quick and efficient
Product reviews
Date of purchase: 19/11/2013
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Trusted Customer
12 years ago
Fantastic delivery service opted for free delivery but it arrived next day
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.